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Thread: Screen issue

  1. #1
    Member #
    Join Date
    Nov 2011
    0 times

    Screen issue


    This morning my asus transformer TF101 was working just fine, had about 50-60% power and now the screen is not working.

    I have a case for it (Targus - Truss Leather Case for Asus Eee Pad Transformer - Black/Green - THZ134US and I went to pick it up and it fell from a height of about 2.5' on its bottom (where the charger goes in, without the charger).

    I am not sure if the drop caused it, but my screen will not come on. I tried holding power button for several seconds intervals (5, 10, 30, 60, 120) and nothing. If i plug it in to my computer, I can see my files in MTP.

    I was thinking about doing a hard reset or factory reset but not sure if that will fix my issue. I just called asus support and got someone in india and that was as useless as me trying to figure it out by myself. They created an RMA for me, but I don't want to send it back. Anyone have any ideas?


  2. #2
    Supporting Member
    Supporting Member

    Member #
    Join Date
    Aug 2011
    United Kingdom
    362 times
    Doubt a hard reset will fix it, I have seen a few other people say their screen fails when it has been dropped.


    1. RMA
    2. Open it yourself and see if a cable has come loose - may ruin your warranty though.

    Personally I would play dumb and RMA explaining the screen won't come on and see how that goes.

    Good luck
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky



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