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  1. #1
    Jazz
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    Keyboard dock battery will not charge up!!!!!!

    Anyone had face the problem where your keyboard dock won't charge up at all... with or without the tablet.... But it wasn't the adapter cause the problem as it can charge the tablet through it....

    If I just plug the adapter to the kyeyboard for few hours... the charging light still be in orange... when i plug in the tablet without the adapter, it then turn to blinking orange which normally means it's flat now... the battery widget also show the doking battery is n/a....

  2. #2
    Soundwave
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    I had...
    You need to RMA it...

    Vincent

    Sent from my Transformer TF101 using Tapatalk

  3. #3
    TRANSFORMER FORUMS LEGEND
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    The only other thing I would try is giving it about 3-6 hours to charge the dock off of a standard USB port which will trickle charge it up to about 3% per hour just to see if that will get it to start charging. I have seen this help tablets that won't charge, but I have not tried it on a dock and found out results. It is worth a shot to try to charge it. You would need to do it without the tablet attached to see if it works.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
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  4. #4
    Helping Hero & Super Moderator
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    Had that problem had to RMA it. If the dock goes down to 0% it will not charge, even though the PAD will.

  5. #5
    Jazz
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    If the 3% is the minimum... how could it able to discharge till less than 3%? and cause it can't charge anymore... worst is.. the battery is seems like disconnected from the keyboard dock... Coz the widget says N/A... kind of bad implementation...

    However.. I will call their hotline to get it RMA... hopefully it won't take 1-2 months ...

  6. #6
    TRANSFORMER FORUMS LEGEND
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    Most people who RMA their dock in the US have a 1-2 week turnaround including shipping until they get their dock back. Mine was 14 days including weekends to get the dock drain fixed.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  7. #7
    Jazz
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    BTW... they repair your unit or replace it for you? Did anyone have the 2nd time RMA with the same problem?

  8. #8
    Soundwave
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    I'm know having that problem. I held out to buy a B60 dock because I heard they fixed the issues in them... apparently not. I never the the battery drain all the way. The lowest it ever got to was 3 %. The light that is supposed to come on when charging,
    does not come on anymore. I just bought it about 2 or 3 weeks ago... I'm dissapointed, but I still love my transformer, I've never had a problem with the transformer.

  9. #9
    TRANSFORMER FORUMS LEGEND
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    I have only heard of 1 person having to return their dock a 2nd time and that was because the repair shop damaged the keyboard when trying to open it up. Because of the damage, ASUS replaced the keyboard. Other than that, I have not heard of anyone having to RMA a 2nd time. Also, they repair your keyboard and send you the same one back.

    JLAW - if you are still within your return window, I would try to RMA to the retailer. Some early B6Os have the drain, and there is at least 1 B7O that had the drain too.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  10. #10
    Supporting Member
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    Quote Originally Posted by zhenming View Post
    If the 3% is the minimum... how could it able to discharge till less than 3%? and cause it can't charge anymore...
    It will stop draining itself to charge the tablet once it reaches 3%. Unfortunately, batteries will continue to self discharge even when not used, so leaving it at 3% for more than a few hours is definitely a bad idea.

    I make it a point to undock when the keyboard charge is too low. I try not to go below 10% just to give myself a margin of safety.

 

 
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