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Thread: ASUS Adapter/Plug not charging

  1. #1
    Jazz
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    ASUS Adapter/Plug not charging

    I returned my adapter/plug and cable for exchange as they were not fitting together
    properly. When I spoke with support they asked that I return the items and not once
    was I told it might not be covered or that I would have to buy new myself. Keeping fingers crossed since I noticed this happened to someone else while I was browsing another ASUS forum. Everybody there told him to try again: "totally bogus" if told not covered. Just in case, I ordered more from ExCaliberPC.com. They were backordered, but still for sale at 29.00, whereas through the ASUS estore they have been repriced at 39.99.
    Last edited by gkbowood; 05-23-2011 at 09:16 AM.

  2. #2
    Soundwave
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    Here in Uk my charger was apparently not working but with a bit of fiddling found that the UK 3 pin adapter needed to be pushed onto the power adapter with a counter intuitive amount of extreme force to actually make contact
    gkbowood and JKLstar like this.

  3. #3
    Soundwave
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    I was ringing Comet to visit them as I had this problem, but using counter intuitive amount of extreme force and the charger clicked. Made up. Thank you madmalc

  4. #4
    Jazz
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    Dang! I wish I had been more forceful, but didn't want to break it, now I'm looking at
    June 20th as the time when I can start to actually use my new TF.
    Does anyone know of a substitute for the ac adapter/usb cable setup that comes with the TF?

  5. #5
    Shockwave
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    Don't think there is one since it's a proprietary hookup.

    Sent from my Transformer

  6. #6
    Jazz
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    Oh well! Thanks for the info. :/

  7. #7
    Starscream
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    There is already a method to use an alternative charger, but no cable yet unfortunately. Sorry =/.

  8. #8
    Shockwave
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    Yeah proprietary cables kinda suck.

    Sent from my Transformer

  9. #9
    Jazz
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    Mine suddenly quit working today (US version) And of all days; 3.1 day. It was working last night just fine. While on hold for Asus Support (30 minutes), I plugged the cable into my computer to make sure there was no cable/connection defect on the transformer itself, it synced fine. Then pushed hard again on the Adapter pieces, blew into the usb port on it, and flicked the prongs up and down. Suddenly working again

  10. #10
    Starscream
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    I noticed mine didn't start charging last night when plugged in. Unplugged then re-plugged the Transformer end and it worked. Looks like tollerences in that port are small, and a little misalignment or remaining room to insert will leave a contact untouched.

 

 
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