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  1. #1
    Soundwave
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    Can't Register my Eee Pad @ Asus Vip site

    Hi all,

    I bought a Eee Pad TF101 yesterday and cannot register it on the Asus site.
    It keeps saying 'incorrect serial number'. I even use the p/n number & the serial nr that you can find within your TF.

    So ......... any help in this will be appreciated.

    Thanks in advance.

    CantRegister.jpg

  2. #2
    Supporting Member
    Supporting Member

    Member #
    44
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    Apr 2011
    Location
    North Jersey-USA
    Tablet
    TF101
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    Quote Originally Posted by rakie4y View Post
    Hi all,

    I bought a Eee Pad TF101 yesterday and cannot register it on the Asus site.
    It keeps saying 'incorrect serial number'. I even use the p/n number & the serial nr that you can find within your TF.

    So ......... any help in this will be appreciated.


    Thanks in advance.

    CantRegister.jpg


    Hi Rakie- make sure you are putting in the correct zero vs. capital letter O.
    I have a B4Oxxxxxxxx(letterO), not a B40(zero). The rest should be zeros.

    Welcome to the forums. If you have any other problems give a shout out. Lots of help here.
    Kgs Original Transformer with dock- rooted (TF 101)- USA

    nook & libre pro e-readers-asus vivobook- samsung orig. galaxy note- Galaxy Note 8- asus TF 101 and dock with 4.4 kitkat- Iphone 5s- galaxy Mega
    "Never be afraid to try, but always know where your back-up is when you screw up!"

  3. #3
    TRANSFORMER FORUMS LEGEND
    Supporting Member

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    There have been quite a few users who have had issues registering and there is a bug in the ASUS system that requires a phone call to ASUS support to get it sorted out. Even sometimes it takes a few days for them to verify the serial as being valid before it will work.

    Check the letter O as Buzz suggested, if not you will need to call them. They are bad about responding to email, so a phone call yields much better results.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  4. #4
    Soundwave
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    Quote Originally Posted by buzzman View Post
    Hi Rakie- make sure you are putting in the correct zero vs. capital letter O.
    I have a B4Oxxxxxxxx(letterO), not a B40(zero). The rest should be zeros.

    Welcome to the forums. If you have any other problems give a shout out. Lots of help here.
    Hi Buzzman,

    I did what you suggest by using Letter O Capslock and it works .

    Thanks for your quick reply .......

  5. #5
    Supporting Member
    Supporting Member

    Member #
    44
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    Apr 2011
    Location
    North Jersey-USA
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    glad to hear it! Enjoy
    Kgs Original Transformer with dock- rooted (TF 101)- USA

    nook & libre pro e-readers-asus vivobook- samsung orig. galaxy note- Galaxy Note 8- asus TF 101 and dock with 4.4 kitkat- Iphone 5s- galaxy Mega
    "Never be afraid to try, but always know where your back-up is when you screw up!"

  6. #6
    Jazz
    Member #
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    I'm having same problem with mine. I tried O instead of 0 for the B50 bit but still coming up incorrect serial number.

  7. #7
    Administrator
    Member #
    2531
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    Jun 2011
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    Thailand
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    Quote Originally Posted by legacydan View Post
    I'm having same problem with mine. I tried O instead of 0 for the B50 bit but still coming up incorrect serial number.
    Try entering your serial number with cap lock on.. That worked for me

  8. #8
    Jazz
    Member #
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    that's so weird. it worked OK when I docked the tablet and used the keyboard instead of screen with caps lock on!
    Thanks

  9. #9
    Starscream
    Member #
    2880
    Join Date
    Jun 2011
    Location
    Columbus, Ohio
    Tablet
    TF700
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    58 times
    What is the advantage to registering with Asus?

    32GB Asus Infinity w. Amethyst keyboard
    32GB Asus Champagne Prime - gone
    64GB Asus Champagne Prime - gone
    32GB Asus Transformer B60 - gone




  10. #10
    Soundwave
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    Quote Originally Posted by bopfan View Post
    What is the advantage to registering with Asus?
    Hi bopfan,

    The answer to your question from Asus Official site :

    As a registered user, you can enjoy advantages such as upgrading to ASUS VIP membership and getting the latest product information.
    Hot deals, promotions, or marketing campaign alerts, More convenient and faster ASUS VIP service, Unique personal product page & Your very own technical mailbox

    (https://vip.asus.com/login.aspx)

    Good luck

 

 
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