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  1. #1
    Soundwave
    Member #
    4134
    Join Date
    Jul 2011
    Tablet
    TF101
    Posts
    11
    Liked
    0 times

    Cannot download apps or files

    TF101, android version 4.0.3 Wi-Fi V5.3.1.24. I can access wifi no problem -- but if I go to app store get message check your connection and try again. Can go to websites, but cannot download anything. At websites frequently get message "there are problems with the security certificate for this site" -- if I click continue it will eventually go to the site but I cannot download anything -- will state downloading is "paused". Have tried several Wi-Fi sites always with same issues.

    Anyone know what is going on and/or how to fix. If OS needs to be updated, not sure how this could be done since cannot download anything.

  2. #2
    Transformer Forums Legend
    Supporting Member

    Member #
    5624
    Join Date
    Jul 2011
    Location
    Norcross, GA
    Tablet
    TF700
    Posts
    11,748
    Liked
    1818 times
    Have you tried more than one browser? See if you can log into the Store using a PC and push the app to your tablet.

  3. #3
    Supporting Member
    Supporting Member

    Member #
    1793
    Join Date
    Jun 2011
    Location
    Vancouver Canada
    Tablet
    TF Book T102HA
    Posts
    5,903
    Liked
    1225 times
    Thread moved to TF101 Help section.

  4. #4
    Chief Customizer & Super Moderator
    Supporting Member

    Member #
    47492
    Join Date
    Oct 2012
    Tablet
    TF700
    Posts
    2,724
    Liked
    711 times
    Go to Settings > apps > all
    Clear cache and data on
    Browser
    Play Store
    Google Services

    Go to WiFi and forget your network
    Reboot the tablet and your router and reconnect.

 

 

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