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  1. #1
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    Problem with Polaris Office opening some file attachments

    Hi,

    When I try to open some attachments (spreadsheets) either from the email or saved, I get...

    An error occurred while opening the document

    Anyone else seen this.

    I am using K9 email client.

    Edit:-

    PS, they open fine on my HTC Desire HD and home PC.

    Thanks in advance

    14theroad
    Last edited by 14theroad; 08-04-2011 at 05:04 AM.
    ASUS Transformer 16GB TAB B60, DOCK B60
    Build Number:- IML74K.WW_epad-9.2.1.27-20120615
    Mobile Dock Version:- EP101-0213

  2. #2
    Ratchet
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    Despite all the many things that Polaris doesn't do (and I discovered this morning, you can only have 15 circled bullet points in a list, then they drop back to plain) It has never not opened a document, and I'm using it for work, full on. What's in these documents - what versions etc? You could always post or link one to the forum., if that's allowed.

  3. #3
    TRANSFORMER FORUMS LEGEND
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    I have never had an issue with documents being opened, except for a very select few PDF's that open fine on my iPhone. I think that if you can share one that doesn't open to see if others have an issue with it may help. Do they open if you save them to your TF and then open them?


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
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  4. #4
    Supporting Member
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    Hi,

    Thanks for your replies, unfortunatly I can not post an example, but will create a new spreadsheet and see if it does the same.

    Possible some formatting issue that is not supported in Polaris?

    Seems like a local issue to me though.

    Oh, and yes,I have the problem with saved files as well.

    Also, my main laptop has gone bang so thankfully I have the TF, and luving it
    ASUS Transformer 16GB TAB B60, DOCK B60
    Build Number:- IML74K.WW_epad-9.2.1.27-20120615
    Mobile Dock Version:- EP101-0213

 

 

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