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  1. #1
    Soundwave
    Member #
    57866
    Join Date
    Jun 2013
    Tablet
    TF101
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    1
    Liked
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    Touch screen not responding - otherwise works TF101

    Hello,

    I've been trying everything I can, any help would be most appreciated!

    How it went down:

    -I left my tablet in 'always on mode', forgot I had done that, and walked away until it drained
    -charged it back to full, touch screen now no longer works
    -tablet was not moved or damaged between boots
    -the keyboard/dock works fine, can plug a mouse into USB

    I have tried numerous cold boots, and also re-flashed the most recent firmware onto the tablet using an SD card

    When I go under tablet info, "touch panel version" it says "not available".... this to me indicates a software problem, but how to actually fix it?

    I have not rooted my device, but am willing to try if this is the only way to fix it.

    Does anyone have any suggestions for me?

    Thanks in advance

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
    Liked
    154 times
    I'm not 100% sure but it sounds like the touch screen might have failed. I don't know if rooting or anything like that would help in this case. Considering it's a TF101, you might be out of warranty, but you can still send it in to have it checked out. We can troubleshoot and see what's wrong and if you want to proceed with repairs, we can do that as well. If you would like more info on how to send it in, shoot me a PM or an e-mail.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    TRANSFORMER FORUMS LEGEND
    Supporting Member

    Member #
    2978
    Join Date
    Jun 2011
    Location
    /EARTH/USA/NC/
    Tablet
    None
    Posts
    15,780
    Liked
    2676 times
    For giggles and grins, I would run the battery flat again. Try to boot it up until it wont boot any more.

    Then charge it up and see if that helps.

    Otherwise, you digitizer may have failed and it may just be coincidence on the timing of running the battery flat last time.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  4. #4
    Soundwave
    Member #
    59107
    Join Date
    Jul 2013
    Tablet
    TF101
    Posts
    1
    Liked
    0 times
    Hello,

    I have the TF101 and having very similar problem. Had to replace my charger a while back due to it failing. Bought a cheep charger from ebay, works fine, BUT. Found out if it is plugged in while I use the tablet, it causes touch screen problems. Some times works fine then all of the sudden the touch screen stops working. If I unplug it, Bam the touch screen works fine.

    Hope this helps you, or someone!

    Last edited by emb777; 07-27-2013 at 10:44 AM. Reason: Typo

 

 

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