Where to find update file for dock? (Dock no longer functions properly after update)

[Narsil]

My T'Former arrived yesterday and I played with it a bit () and then, like any good techy, updated the firmware on both the tab and dock. According to recommendations, I unplugged the tab and updated it, rebooted, plugged it into the dock, rebooted, and updated the dock firmware.



Now my dock will not charge at all, my tab is charging very strangely (seems to be accepting a charge but doesn't indicate that it is actually charging) and while I can type on my dock keyboard, the touchpad is non-functional and I have no cursor on the screen. The "F4" button on the dock gives me the nice little on-screen indicator that the touchpad is functional or not, but it doesn't work in either mode. I cannot two-finger scroll and have no cursor.

I have downloaded the manual firmware update file from ASUS and ran that on the tab but it does not indicate that there is an update for the dock through that update file.

Is there a firmware for the dock I can d/l and run to reflash it in case my update somehow was corrupted? I like my dock and being able to type but I miss that two-finger scrolling on websites...that was awesome.

[Narsil]

Well my dock has at least decided to start charging again but I still have no cursor or two-finger scrolling.

ASUS says if the problem persists, I'll need an RMA to return the unit. I've responded, asking whether that meant the tablet, the dock, or both.

Still looking for a dock update file to try manually reflashing the dock firmware and see if that fixes it.

[Narsil]

Anyone?

Bueller?

Bueller?

Bueller?

[buzzman]

Sorry for your problems Narsil. I have had the update for the dock for about a week and have had no problems. Hope you get it sorted out.

[Diane]

Narsil, I received my tablet and Eee Transformer keyboard on June 21. The keyboard worked perfectly until I did the update and then he touchpad quit working. All else seems fine. I haven't called Asus yet. I'll let you know if I learn anything.

[RoyJK]

I've had the Transformer (without the keypad) for a week now. It's updated and working very well indeed. I ordered the keypad and it's due to arrive in the next few days. This thread is making me a bit nervous. For those of you with keypads -- would you advise updating the dock or waiting for a while?

Just got the touchpad. Touchpad will work for a few minutes then stop working and lose cursor. Undocking the EEEPad and redocking it will restore touchpad operation (for a while)


Update installed update pad seems o work now.