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  1. #1
    Soundwave
    Member #
    51484
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    Jan 2013
    Tablet
    TF101
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    9
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    Cannot unlock TF101

    My Transformer TF101 has been working fairly well, but just now, it completely stopped working--it can't unlock. When I try rubbing the lock icon over, nothing happens at all. I've rebooted it several times, this does absolutely nothing.

    I've had the touchscreen act a bit wonky before, and all I've done is wipe the screen off and reboot it, and it goes back to working fine.

    Help! I only have a few more days before I go back to Brazil, and if I have to return it for a refund, I'd better do it soon.

  2. #2
    TRANSFORMER FORUMS LEGEND
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    Cannot unlock TF101

    Sounds like the touchscreen isn't working.

    Try a reboot (hold the lock button for 10-12 seconds until the screen goes blank.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  3. #3
    Transformer Forums Legend
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    5624
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    You could try a hard reset, instructions are in a link below. If that doesn't help the cable may have come loose inside the case.

  4. #4
    Soundwave
    Member #
    51484
    Join Date
    Jan 2013
    Tablet
    TF101
    Posts
    9
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    1 times
    I did a cold reboot, following those instructions, it still doesn't work. If it is a cable loose inside the case, I might as well just return the damned thing. This shouldn't happen to a device I've had for fewer than two weeks.

  5. #5
    Soundwave
    Member #
    51484
    Join Date
    Jan 2013
    Tablet
    TF101
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    9
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    Turns out the screen is cracked. Where can I send one of these for repair? Any suggestions? I'll buy another to take to Brazil with me, leave this for the grand-nephew.

  6. #6
    Transformer Forums Legend
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    Quote Originally Posted by KellyGuy View Post
    Turns out the screen is cracked. Where can I send one of these for repair? Any suggestions? I'll buy another to take to Brazil with me, leave this for the grand-nephew.
    In the US call (888) 678 - 3688

  7. #7
    Helping Hero & Super Moderator
    Supporting Member

    Member #
    1745
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    Jun 2011
    Location
    Northern Illinois
    Tablet
    TF Book T100TA
    Posts
    1,791
    Liked
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    ASUS will charge you to replace, you might see what these folks would charge. The estimates from ASUS on the forum have been in excess of $200.00.

    ASUS Eee Pad Transformer Repair | Eee Pad Transformer Screen Repair
    Help shortcuts

    For TF101 http://www.transformerforums.com/for...tml#post177499
    For T100 http://www.transformerforums.com/for...tml#post344339

    My stuff!

    ASUS T100 64GB
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