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Thread: Power button stopped working. Cannot turn on, turn off, reboot Transformer

  1. #1
    Soundwave
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    Thumbs up Power button stopped working. Cannot turn on, turn off, reboot Transformer

    After about two months, the power button no longer works. I think it wore out. How to fix or return?

  2. #2
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    You may want to exchange it if you have that option. If you send it to Asus for repair, you will pay the shipping and be without your TF for a week.

  3. #3
    Jazz
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    Didnt buy extended warranty from store? what a shame. It wouldve been easy to replace then. I always buy store warranty for several years, which has saved me big money.

  4. #4
    Soundwave
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    Power button stopped working and MORE...

    Quote Originally Posted by cmelby View Post
    After about two months, the power button no longer works. I think it wore out. How to fix or return?
    The power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) and tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!

    The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.

    Very disappointed with ASUS on this issue. Searching the 'Net shows tons of people are having the same problem as well as problems with the volume button.

    The store I bought the Transformer at told me that policy was "Rooted? No warranty, repair, or replacement," but they made an exception. I rebought it and added a year protection plan (although I never buy those; just additional dealer markup IMHO, but perhaps not for this well-documented cheap-parts issue).

  5. #5
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    I don't understand. Did your power button fall off? My power button and volume control button seem pretty sturdy. A lot of the volume control issue was not a cheap button but problems with one speaker being quieter than the other. And it seems, I read more and more, the ones who have problems, coincidentally, are the ones who have rooted their TF's. Could this be a factor? Well anyway, best of luck, and hope you get it back up and running very soon.

  6. #6
    Soundwave
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    No, the power button did not fall off. First, it took several presses to turn it on or off. Then several presses did not work, but holding it down for a long time worked (either turned it on or off or rebooted entirely). Then no amount of pressing would turn it on or off. Then the only way to turn on the screen once the 2 minute turnoff kicked in was to plug it into power. Then I tried to get into CWM to reflash stock, but since the power button didn't work I couldn't confirm flash from SD card OR reboot. I have been reading reports of people having trouble with the on/off and volume buttons. I don't think it is a rooted issue; I think some contact under the button is going off center or something.

    I was lucky that I was allowed to return and get a new one. Now I am trying to root that one using the NVFLASH method, with little success so far. Thanks for your best wishes.

  7. #7
    Soundwave
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    Hi guys,

    Just had the same problem today with power button on my asus transformer.

    FIX

    Just open metal case, put power button back and put case(frame) back.
    You will need 6-star screwdriver, but I managed to open it with line and phillips. Two screw bolts at the bottom of case aren't handled hard.

    Let me know if you need more details.

    -molo
    Last edited by molo; 08-18-2011 at 03:03 AM. Reason: spelling

  8. #8
    TRANSFORMER FORUMS LEGEND
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    Molo, thanks for the info and Welcome to the forum.

    Was the power button misaligned inside, or what was the fix to make it work again?

    Did you happen to take a picture of it?


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  9. #9
    Soundwave
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    Quote Originally Posted by Frederuco View Post
    Was the power button misaligned inside, or what was the fix to make it work again?

    Did you happen to take a picture of it?
    Yes, the plastic button was misaligned inside, the button is just dummy plastic, nothing special. So I just back and forth the metal frame (case).
    When I was putting the frame back I stared from the left side of frame where the buttons are.
    The whole perimeter are handled with plastic clips.

    Quick instruction:
    1. Take off 2 screw bolts at the bottom of frame
    2. Push the frame from back side to front when you open it
    3. Put the power button back
    4. Put the left side of frame where the buttons are first (make sure the power button is set ok)
    5. Put the whole frame back starting from front (screen) side to back

    Unfortunately I didn't take the pictures of all steps, I just was badly surprised when I saw the broken power button after my kid was playing with it and just wanted to have it fixed.

    Here are photos that I have:
    IMG_2042_640.jpg
    IMG_2043_640.jpg
    IMG_2044_640.jpg
    IMG_2045_640.jpg

    Also the original photos (4000x3000px), just in case:
    http://onsoa.com/d/transformer/IMG_2042.JPG
    http://onsoa.com/d/transformer/IMG_2043.JPG
    http://onsoa.com/d/transformer/IMG_2044.JPG
    http://onsoa.com/d/transformer/IMG_2045.JPG

    Hope it helps. Good luck!

    -molo
    Last edited by molo; 08-18-2011 at 01:38 AM. Reason: spelling
    Mickeylittle likes this.

  10. #10
    Soundwave
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    I am having sone troyble with my tf power button ,i haveto press it many times o work ...i'm afraid to open this...did you have othersolution?

 

 
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