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  1. #1
    Soundwave
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    TouchScreen doesn't work

    My touchscreen isn't working at all.
    I've unboxed the device and connected it to charge adapter, it turned on and showed welcome screen(with language select and android guy).

    I' not able to do anything because touch-screen isn't working at all (but volume controls are) .

    I saw some similar threads on forum but my touchscreen behaved liked that since first boot so it might be different issue.
    I tried hard booting (pressed power and vol down key for several seconds), several times to no avail. After cold boot I was presented with two options:
    1. RCK - boot in recovery mode
    2. Wipe user data

    Both didn't help.

    I'm not sure if the touch screen is locked or it's not working at all.
    I think I'll have to sent it back for replacement but I was wondering if anyone had similar problem or has any suggestions

  2. #2
    TRANSFORMER FORUMS LEGEND
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    First Welcome to the forum and sorry to hear about your troubles. Are you sure you are not wearing gloves? It sounds to me like it is defective and should be returned to the retailer or ASUS.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  3. #3
    Soundwave
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    OK I'll have to sent it to ASUS for replacement. Sorry for not insourcing myself and thanks for the answer.

  4. #4
    TRANSFORMER FORUMS LEGEND
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    Quote Originally Posted by voyager1 View Post
    OK I'll have to sent it to ASUS for replacement. Sorry for not insourcing myself and thanks for the answer.
    No worries. When it isn't working like that I know it can be frustrating and you are just looking for an answer. Hopefully you get it fixed and back in your hands soon.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

 

 

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