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  1. #1
    Soundwave
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    Angry Front camera won't work on apps

    Hello everyone! I'm a less-than-a-month owner to a refurbished TF101 Transformer and I need help. I've already contacted customer support twice on this issue, and nothing has worked.

    I've downloaded two apps that require the front camera to work, and when I launch those apps, they crash because the front camera doesn't work. However, the camera by itself will work as a camera. I have reset the Transformer to factory settings as customer service recommended, and it did not fix the problem at all.

    The two apps are EasyBib and Weight Watchers Barcode Scanner. Because of this, I can't download a QR scanner because the front camera won't work.

    Does anyone have a solution that I could try?

    Thanks!

    ~BearTwinsMom

  2. #2
    Transformer Forums Legend
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    I'm a little confused. The front camera would be the one facing you when using the TF but at least with QR readers they want to use the rear camera.

    There have been reports of some apps that can't use the front camera only because the app wasn't coded to use the tablet's camera. It may see some but not others.

  3. #3
    Soundwave
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    I'm confused, too! LOL The camera facing me when I see the screen- is that the front or the rear camera? The camera lens that is on the back- I've been calling that the front camera.

    ~BearTwinsMom

    TF101

  4. #4
    Supporting Member
    Supporting Member

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    The 5 megapixel camera is the back camera on the back of the tablet, note the front camera is at the top of the front screen.

  5. #5
    Soundwave
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    OK, that makes sense now! :-) Let me restate my question- the BACK camera won't work on two apps, but it will work when I use it as a regular camera.

    ~BearTwinsMom

    refurbished TF101

  6. #6
    Transformer Forums Legend
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    Quote Originally Posted by BearTwinsMom View Post
    OK, that makes sense now! :-) Let me restate my question- the BACK camera won't work on two apps, but it will work when I use it as a regular camera.

    ~BearTwinsMom

    refurbished TF101
    Try changing apps. I have used RED Laser, QR Code, Pic2Shop and others. If you have confirmed that the camera is working then the right app should too.

  7. #7
    Soundwave
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    I have the same problem trying to use shopsavy barcode scanner.

    it says the android camera encountered a problem. you may need to restart the device.
    Needless to say restarting didnt help. I tried downloading another scanner/ get the same message

  8. #8
    Starscream
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    There are some scanner apps (QR Barcode Scanner is one of them that I used to use - I've replaced it with ScanLife) that have not been updated for ICS and have consequently stopped working - you need to either find another app that does the same job or poke the developer with a sharp stick.

  9. #9
    Transformer Forums Legend
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    Quote Originally Posted by icemanfred View Post
    I have the same problem trying to use shopsavy barcode scanner.

    it says the android camera encountered a problem. you may need to restart the device.
    Needless to say restarting didnt help. I tried downloading another scanner/ get the same message
    Welcome to the forum

    Have you tried a hard reset. It does more than simply restarting the TF and nothing gets lost, except some junk cache. Instructions in a link below.

 

 

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