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  1. #1
    Jazz
    Member #
    9313
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    West-Flanders, Belgium
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    TF101
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    can't connect to pc

    yesterday I downloaded the latest firmware update: 9.2.1.24
    now I'm unable to connect to my pc, before it worked
    the syncing program won't see the transformer and in explorer it isn't visible either and even the tablet doesn't know it's connected
    Could anyone help me out, please?
    All gave some, some gave all!



  2. #2
    Administrator
    Supporting Member

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    Have you tried restarting both the TF and PC?

  3. #3
    Jazz
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    yes, i did
    All gave some, some gave all!

  4. #4
    Administrator
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    I would reinstall Asus PC-link and try again. A hard reset should be done as well

  5. #5
    Jazz
    Member #
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    you mean asus sync i suppose?
    what is a hard reset? sry i'm noob :$
    All gave some, some gave all!

  6. #6
    Administrator
    Supporting Member

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    After the latest update has been installed, Asus recommended a hard reset/cold boot. Based on your response you haven't done so.
    Hold both the power and Vol down buttons till you see 2 icons on the screen. Release the buttons and allow the TF to re-boot. Now try to sync it to your PC.

  7. #7
    Jazz
    Member #
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    ok thx, i still can't connect and now a message is showing up that the pc doesn't recognise the usb device.
    I'm beginning to think the cable is faulty
    All gave some, some gave all!

  8. #8
    *Rescue Squad*
    Supporting Member

    Member #
    1745
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    Jun 2011
    Location
    Northern Illinois
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    Just in case with sync you need to tap the icon on the TF to get a connection to the PC.
    Help shortcuts

    For TF101 http://www.transformerforums.com/for...tml#post177499
    For T100 http://www.transformerforums.com/for...s-guides-tips/


    My stuff!

    ASUS T100 64GB
    Tab 32 GB + Dock was mine now my wife's
    LG Optimus V
    ASUS MB Z97-A with I5 CPU (mine home brew PC)
    HP Desktop (wife's)
    Retired: My week is six Saturdays and one Sunday!

 

 

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