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  1. #1
    Soundwave
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    Thumbs up Mount external storage device does nothing on Transformer

    Hi,

    I've searched and found a number of issues similar to this, but nobody has sufficiently answered it (at least not to fix my problem). I've got an external-hard-drive I'm attempting to connect to my TF101 but when it's plugged in all that happens is "Preparing external storage....." pops up in the bottom right for an incredibly short time. In the storage section of Settings it appears as Usbdisk1, with the option to "Mount external storage device", but doing so only makes the "Preparing external storage....." pop up for another short time.

    I can't access it from any of three file managers including the vanilla one that comes with the device. Looking in /Removable, /mnt contains no results. I've connected many SD Cards with no problem - I can read and write fine. As soon as I connect a hard drive (or my phone for that matter) I just get this flash and nothing.

    Sliding the USB in slowly and pausing where it pops up is ineffective.

    Thanks

  2. #2
    Helping Hero & Super Moderator
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    Jun 2011
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    If the drive does not have seperate power supply could be a voltage issue from the TF USB port. Just a guess.
    Help shortcuts

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  3. #3
    Transformer Forums Legend
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    Welcome to the forum Robert

    Do you know how that drive is formatted, what file system? You also may try restarting your TF with the drive attached to see if it does anything different.

  4. #4
    Bumblebee
    Member #
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    Aug 2011
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    There are 3 things that give the symptom you described.

    (1) Kernel problem of reading the external. Simple fix is to restart your TF. This happens very rarely.

    (2) The drive is formatted wrong. For now, the TF can only read fat32 and ntfs format.

    (3) The drive is one of those that need a separate power supply.

  5. #5
    Soundwave
    Member #
    61688
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    Nov 2013
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    TF101
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    Hi, I'm having the same problem, is your external hard drive USB 3.0?

 

 

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