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  1. #1
    Soundwave
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    touch screen frozen

    After owning the Transformer for 3 days, the touch screen does not worrk. Everything works with the docking station, but the touch screen does not respond. Anybody else had this problem?

  2. #2
    Administrator
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    Quote Originally Posted by jeffa View Post
    After owning the Transformer for 3 days, the touch screen does not worrk. Everything works with the docking station, but the touch screen does not respond. Anybody else had this problem?
    Welcome to the Forum Jeffa. Have you tried rebooting the TF?

  3. #3
    Soundwave
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    Yes. I held down the on/off button for 5-10 seconds and it rebooted but did not fix the problem.

  4. #4
    Administrator
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    Ok try a hard reset. Hold the power and vol down till you see the Android Icons on the screen Now press and release the vol down key. See if this fixes your problem

  5. #5
    Soundwave
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    tried that too.

  6. #6
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    Then i suggest you exchange it or send it to Asus for repair

  7. #7
    Soundwave
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    That is where I am now. I heard great things about this machine and now I am very frustrated with it.

  8. #8
    Administrator
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    It's a machine.. You just happened to get a bad one.

  9. #9
    Soundwave
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    I called ASUS tech support and they said to completely drain the battery, to the point it turns itself off, then completely charge it. I did this and turned it on this morning and everything works perfectly. I am very happy now. This is a great machine. It just had a hiccup.

  10. #10
    Ratchet
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    glad you raise this issue,will try how you recover yours. as i wonder mine been frozen often the last few days. what i usually do to get back is put the tf to sleep and turn back on..like 5x it happens to me.could it be a memory issue also?. I haven't tried yet to completely drain the battery,hope it wont happen again to mine..
    TF101 with Dock, Iphone4S
    "
    --------simply mheg ♥ --------

 

 
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