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Thread: charging/usb2/usb3/power connector/sync

  1. #1
    Soundwave
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    Smile charging/usb2/usb3/power connector/sync

    Hi all thanks for the info and assistance on here without it I would still be struggling.

    can anyone advise on below please

    couldn't get usb ports on dock to work with sync software (using usb2 cable....should it be usb3?)

    however connecting the usb connecter that goes to the wallwart charger works with sync ok.

    any advice or comments would be appreciated.

    this is my 1st excursion from windows machines and a bit of a learning curve.

    regards Alan

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    TRANSFORMER FORUMS LEGEND
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    Alan,

    I assume you are talking about the ASUS Sync Software. This software is designed to work to sync the device to a computer using the usb charging cable. It is not going to work using a USB port on the dock to connect to another device.

    The sync software only backs up your contacts and calendar, nothing with programs or settings. I do not use it as my computer is sync'd with Google's services so it is redundant.

    Hope this helps!
    alan likes this.


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  3. #3
    Soundwave
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    Thanks for the fast reply so the usb on the dock/keyboard are only for usb memory drives and the like.

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    *Rescue Squad*
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    Quote Originally Posted by alan View Post
    Thanks for the fast reply so the usb on the dock/keyboard are only for usb memory drives and the like.
    Yes.

    If you unplug the USB end of your power adapter cable and plug that end into your desktop PC...that will allow you to use the ASUS Sync software....

    Unfortunately...this is one of the very poor documented aspects of the Transformer...many have failed to see this properly or well documented anyplace.

  5. #5
    Soundwave
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    Quote Originally Posted by ASUSFAN0001 View Post
    Yes.

    If you unplug the USB end of your power adapter cable and plug that end into your desktop PC...that will allow you to use the ASUS Sync software....

    Unfortunately...this is one of the very poor documented aspects of the Transformer...many have failed to see this properly or well documented anyplace.





    Yes I agree about very poor documentation, I was one who spent a lot of time trying to sync via usb ports on dock

    thanks for reply

    regards Alan

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    Quote Originally Posted by alan View Post
    Yes I agree about very poor documentation, I was one who spent a lot of time trying to sync via usb ports on dock

    thanks for reply

    regards Alan
    You are welcome.

    Rest assured...you were not alone....

    I too had about 3-4 hours invested in trying to get the (what would seem to be far more logical) USB port to USB port cable sync working...before I gained the help of others to learn that you use the same cable as the AC Adapter. I read at least 2 dozen posts from others who went through the same "learning experience" ritual.

 

 

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