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  1. #1
    Soundwave
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    Unhappy authentication problem TF101

    I recently had to replace my modem/router with a Motorola Surfboard. The prior modem/router was the same model. The router picks up my HP Touchsmart desktop, Sony Vaio laptop, HP laptop, Kindle fire and Netflix, but I get an authentication problem message with the Asus. The Asus sees the wireless network and shows excellent strength, but won't pick it up. I have changed the Motorola password for my router and entered that password into the Asus via the forget screen. Any ideas what to do next?



  2. #2
    Jazz
    Member #
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    Try using a different channel on your router.
    ALL HAIL NEGATRON!!!!


  3. #3
    Administrator
    Supporting Member

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    Jul 2011
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    Norcross, GA
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    Quote Originally Posted by dghowell View Post
    I recently had to replace my modem/router with a Motorola Surfboard. The prior modem/router was the same model. The router picks up my HP Touchsmart desktop, Sony Vaio laptop, HP laptop, Kindle fire and Netflix, but I get an authentication problem message with the Asus. The Asus sees the wireless network and shows excellent strength, but won't pick it up. I have changed the Motorola password for my router and entered that password into the Asus via the forget screen. Any ideas what to do next?
    Welcome to the forum

    A channel change certainly could help but it sounds like it isn't recognizing your password for the WiFi. Start with a restart of the router, then go into settings WiFi and tap the connection. Tell it to forget, reatart the TF and try connecting again. I have a link below that has some other tips.

  4. #4
    Soundwave
    Member #
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    Nothing seems to workwith this problem. I am beginning to think the problem is with the router configuration. Does anyone know the proper router setup for a Motorola Surfboard as it relates to the Asus TF 101?

  5. #5
    *Rescue Squad*
    Supporting Member

    Member #
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    Jun 2011
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    Northern Illinois
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    TF101
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    Remove the security from the router first and see if it connects this will allow you to at least determine where the problem is located. If you followed the setup direction there should be no issue with the Surfboard.

    Also what WIFI security are you using if it connects with none try different options. I doubt you are using WEP but I know the TF does not like that one.
    When all else fails click here http://www.transformerforums.com/for...tml#post177499
    Tab 32 GB + Dock (mine), LG Optimus V
    ASUS MB P5Q-E (mine home brew PC), HP Desktop (wife's)
    Compaq Lappy (ours)(sitting in corner sad since I got the TF)
    Retired: My week is six Saturdays and one Sunday!

 

 

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