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  1. #1
    Soundwave
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    Transformer Quality Control

    I had to take my Transformer back today after having used it for around a week, It started creaking on the left and right hand side and got gradualy worse that in the end simply picking it up you could feel the movement of the casing and the metal bezel. I also had dust under the front glass so not a happy bunny really.
    I took it back to Staples and to their credit they gave me a new one without any problems, however my new unit is even worse, no cracking or creaking from the case but there is loads of dust/debris under the front glass, and a couple of dead pixels. The real killer however is the live wallpaper keeps showing some kind of visual artifacts, sorta like black blobs everywere and there is a vertical line running down the screen that you can see if you choose a red or a blue background. I really like the idea of a tablet but I cant say Im sold on the Transformer because of the quality control aspect, debris under the front glass makes me wonder if they are doing the assembly work in the back yard. I had an Ipod touch but didnt like Itunes but Im seriously thinking about an Ipad now.

  2. #2
    Supporting Member
    Supporting Member

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    Other - Windows
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    Sorry to hear of your difficulties. Good luck with your final decision.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  3. #3
    Soundwave
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    Its a shame as I really like the Transformer but not sure I can take the stress of finding a good one after two bad ones.

  4. #4
    Supporting Member
    Supporting Member

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    Quote Originally Posted by gw0lgn View Post
    Its a shame as I really like the Transformer but not sure I can take the stress of finding a good one after two bad ones.
    Maybe the third one will be the charm?
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  5. #5
    Ratchet
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    Iam on my second one due to a creaking case but iam glad i stuck with it. I would give it one more go and see if you can look at one in the shop.Iam sure they would be willing to let you have a look at it especially with the problems you have had.

    Sent from my Transformer TF101 using Tapatalk

  6. #6
    Soundwave
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    Took my Transformer back for a refund this morning, had a look at another one but it hadsimilar problems with dust under the screen and bad light bleed. Taking a step back now while I think what to get.

  7. #7
    Administrator
    Member #
    2531
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    Location
    Thailand
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    TF101
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    Sounds like Staples got a bad batch.. Perhaps you will do better with another retailer.

  8. #8
    Soundwave
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    Quote Originally Posted by gw0lgn View Post
    after having used it for around a week, It started creaking on the left and right hand side and got gradualy worse that in the end simply picking it up you could feel the movement of the casing and the metal bezel.
    same as mine here.... i recently noticed this creaking on my left side... i bought this one in saudi arabia but i don't know if the Asus warranty will replace it to new ones. i don't know what to do... feel disappointed.

  9. #9
    Soundwave
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    Bought mine from Bestbuy.

    Had mine for about 2 weeks, and the left side is starting to show the signs of that defect.

    Hadnt thought about returning it, but it might be an option.

  10. #10
    Ratchet
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    Quote Originally Posted by Jeffrey View Post
    Sounds like Staples got a bad batch.. Perhaps you will do better with another retailer.
    I just started a thread, identifying improved TF without many of these problems from batch numbers. Please visit this thread to help the members of this community get a good build for their hard earned money. Thanks guys.
    -- TK

    'Never outshine your master' - Machiavelli
    ASUS TF101- 16GB +32GB mSD
    BK6xx
    OS 3.2
    Kernel - 2.6.36.3

 

 
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