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  1. #1
    Jazz
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    Help, please - with charging

    I'm on my second Transformer with docking station. Neither seem to accept a charge to the batteries, either from a mains power supply or via a USB feed from a desktop or laptop. I've tried charging the pad direct and via the docking station. The first one was returned when the battery went from 50% charge to 0% despite being plugged in full time. The second one seems to be exhibiting the same since being received from Amazon UK earlier today. Any clues what to do. Surely both can't be faulty

  2. #2
    Administrator
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    Is your TF running v3.1? If so, I would do a hard reset

  3. #3
    JTW
    JTW is offline
    Jazz
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    Were you using the Asus supplied charger?
    They will not charge from a normal USB connection or charger, these provide 5 volts, the Transformer needs about 12 volts..
    Also be aware that if you use USB2 extension on the supplied charging cable it will not work.

  4. #4
    Jazz
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    Yes, I'm using the supplied charger (although it's a bit amateurish, being in two pieces which don't seem to fit together too well). The TF when it arrived didn't have enough power charge to run 3.1 update, apparently needs more than 50%. Not sure about USB2 - have no problem charging sat-nav or Kindle with it.

  5. #5
    Supporting Member
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    I can't remember but it seems like someone else had a hard time with this and there were 2 different solutions. 1) turning the plug around in the socket very easy to try for a few minutes to see if it starts charging 2) opening the housing of the plug and spreading the prongs just a little bit.

    But please search the forum before trying that as there is another complete thread about this topic. And you can get the Dual Battery Widget app from the Market to monitor the charging level activity to see if your charger is really charging or not.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  6. #6
    TRANSFORMER FORUMS LEGEND
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    One other suggestion other than turning the plug around was to disassemble the plug and where the two pieces mate together, bend the pins in slightly to get better contact.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

 

 

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