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Thread: Help required!!!

  1. #1
    Soundwave
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    Help required!!!

    Hi there,

    I have recently bought a Asus Transformer TF101 ePad, but I am having issues trying to install the PC Suite on my computer....I get to here:

    "Version V1.0.18 Copy Link
    Description Eee Pad Pc Suite (PC version)
    *The software need to pair with Eee Pad
    Includes MyDesktop (PC version), Asus Webstorage cloud computing hard drive (PC version), and ASUS sync tool; These required tools can help your computer link to and sync with EeePad.
    File Size 78,04 (KBytes) 2011.04.17 update

    Download from Global (DLM) | Global | China

    I hit the global download but then the computer doesn't know what to run/open it with......

    I just keep getting "choose which program you wish to open the file with" gargon....highly frustrating....can someone shed some light on this for me? Oh I am running XP

  2. #2
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    Its a zip file. You need something like WinZip to open it. You can download those for free.(Or at least their trial version, that's enough to open it) Also 7-zip will extract the file.
    Last edited by mrumm49; 07-02-2011 at 02:00 AM.
    lana likes this.

  3. #3
    Starscream
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    Heck, Win XP and newer all support .zip as a format natively too, which means your file associations are all messed up.

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    She seemed pretty desperate. Nobody was coming to her rescue. So I, not knowing very much, went step by step and wound up with that file that wouldn't open. I happen to have 7-zip on my XP and it worked extracting the file onto my desktop. If there is an easier way I didn't know. I just tried to help the best I could. If anybody else could explain it better, please do so.
    lana likes this.

  5. #5
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    Quote Originally Posted by lana View Post
    Hi there,

    I have recently bought a Asus Transformer TF101 ePad, but I am having issues trying to install the PC Suite on my computer....I get to here:

    "Version V1.0.18 Copy Link
    Description Eee Pad Pc Suite (PC version)
    *The software need to pair with Eee Pad
    Includes MyDesktop (PC version), Asus Webstorage cloud computing hard drive (PC version), and ASUS sync tool; These required tools can help your computer link to and sync with EeePad.
    File Size 78,04 (KBytes) 2011.04.17 update

    Download from Global (DLM) | Global | China

    I hit the global download but then the computer doesn't know what to run/open it with......

    I just keep getting "choose which program you wish to open the file with" gargon....highly frustrating....can someone shed some light on this for me? Oh I am running XP
    Lana did you get it sorted out? I'm on a Mac so not any help here but let us know where you stand.
    lana likes this.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  6. #6
    Starscream
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    Quote Originally Posted by mrumm49 View Post
    She seemed pretty desperate. Nobody was coming to her rescue. So I, not knowing very much, went step by step and wound up with that file that wouldn't open. I happen to have 7-zip on my XP and it worked extracting the file onto my desktop. If there is an easier way I didn't know. I just tried to help the best I could. If anybody else could explain it better, please do so.
    No, you explained it perfectly, I was just trying to warn that if the OP's computer can't read .zip files, they might have other issues.

    Sent from my Transformer TF101 using Tapatalk
    OG Droid (stock), TF101 (stock)

  7. #7
    Soundwave
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    THANK YOU SOOOOOO MUCH GUYS!!!! I had no idea that it was a zip file! I downloaded the winzip as advised (trial version) and what do you know...PRESTO!!!

    thanks heaps

  8. #8
    Soundwave
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    mrumm49....your a genius

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    Glad it worked out we were all getting worried! Genius? Hardly! Have you seen any of my other posts??
    lana likes this.

  10. #10
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    Quote Originally Posted by lana View Post
    mrumm49....your a genius
    Quote Originally Posted by mrumm49 View Post
    Glad it worked out we were all getting worried! Genius? Hardly! Have you seen any of my other posts??
    He does have a valid point!
    mrumm49 likes this.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

 

 
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