Problems getting your ASUS Transformer to sync with your PC? Here's how to resolve.

[hawkeye62]

Well, success on a Windows 7, 32 bit PC!! So, the TF101 and charger/usb cable are OK.

I tried to use the 32 bit version on my 64 bit PC. The 32 bit Asus Sync installs OK, but I noticed that 64 bit drivers were installed.

Has anyone with Windows 7, 64 bit had success with Asus Sync?

Thanks, Jim

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[ASUSFAN0001]

I thought it was obvious that you had to use the supplied 24 pin to USB cable. Granted it's too damned short. But it seemed obvious to me that was how you connected the pad. The dock is just a dumb USB host. All the main work goes on with the special cable. Which is why some people are investigating which pins do what by stripping a USB cable connected to it and testing the voltages etc.

Without any real documentation to indicate it, and with 2 common USB ports that most people would think to connect USB with...I disagree that its "obvious". In fact, I personally know of 4 people who all did not even consider it as an option, even after reading the limted documentation for the unit. Sad case of poor product documentation.

[Dick Emery]

Strange. It seemed natural to me. But then I am the techie type so...

BTW using Win7 64 and made sure I installed the 64bit version of the sync software with no issues. I forgot there might be two versions though.

[hawkeye62]

Strange. It seemed natural to me. But then I am the techie type so...

BTW using Win7 64 and made sure I installed the 64bit version of the sync software with no issues. I forgot there might be two versions though.

I must have something installed on my PC that is in conflict. I have tried both 32 bit and 64 bit versions of Asus Sync. Both versions install 64 bit USB drivers. I think only 64 bit drivers will work on 64 bit OSs.

Anyway, I have set up to sync with Google, so it is not critical for now. It just bugs me when something doesn't work as advertised.

Thanks for the help, Jim

[Tito]

The supplied 24 pin to USB cable is to short, don't you think?

Could we tell ASUS to make a long one to sell as option - at least to charge. Only 'minus' so far, to me.

[ASUSFAN0001]

Strange. It seemed natural to me. But then I am the techie type so...

BTW using Win7 64 and made sure I installed the 64bit version of the sync software with no issues. I forgot there might be two versions though.

I've worked in the tech industry for 20+ years, and its anything but intuitive or natural IMHO. Add the poor product documentation on ASUS Sync, and you have a gap in what should be a simple process - USB port to USB port (on the dock). It's a one-ff from the rest of the world. Sorry to repeat the issue - but perhaps if they documented it...we wouldn't have so many posts in various threads here with people having problems with ASUS Sync.

My mouse works fine from the Keyboard dock USB port. My USB Flash drives work fine from the Keyboard dock USB port. All that is routine and consistent with best practices on other hardware.

[mobius]

Anyone syncing to Fedora14? I'd like to pull off the notification sounds if possible and put on my Evo.

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[mobius]

So no one syncing to a Linux desktop?

[mjcoss]

I'm running Win 7 Ultimate 64 bit, and I'm using the power cable, and I've installed the drivers and sync software.

Windows explorer shows the device, and can open and move files between the laptop and the tablet, but no luck with Sync. One odd observation is that USB port goes into debugging mode, even if I disable it in the settings when Sync tries to connect.

[leif]

drag and drop files without installing drivers/software works with usb cabe right? what advantages will installing these have when just using cable?