Page 1 of 2 1 2 LastLast
Results 1 to 10 of 18
  1. #1
    Soundwave
    Member #
    20139
    Join Date
    Jan 2012
    Posts
    5
    Liked
    0 times

    TF101-X1 Vs. TF101-A1

    I purchased a TF101 at Best Buy on 12/23/2011. I purchased the laptop dock along with it. This was intended to be a laptop replacement.


    Out of the box, it appears that there is a problem with the backlighting. On light colors, the screen shows a definite white spot below and left of center of the screen.


    I took the device to Best Buy, and they told me that the product is no longer manufactured and refused to exchange even after acknowledging that there is a problem.


    I went back to their tablets, and they still have the thing on display for sale!


    I went home angry and did a little digging... They still have it for sale on their website! But I did find one caveat... The SKU number is different. I'm assuming that is because the model designation has changed from the TF101-X1 to the TF101-A1.


    Is there a difference here? Or is the only difference the software that the unit ships with? Either way I intend on returning to obtain a different device because ASUS was no help... They told me that the warranty basically doesn't cover anything and that I would have to ship the device to them and possibly pay for repairs on a 10 day old device.

  2. #2
    Supporting Member
    Supporting Member

    Member #
    590
    Join Date
    May 2011
    Location
    U.S/CA/OC
    Tablet
    TF101
    Posts
    3,375
    Liked
    471 times
    They changed the SKU so people couldn't swap and exchange from other retailers.

  3. #3
    Administrator
    Member #
    2531
    Join Date
    Jun 2011
    Location
    Thailand
    Tablet
    TF101
    Posts
    8,595
    Liked
    976 times
    Something here just isn't right. If you are within their return policy time period just take it back for refund and purchase a new one

  4. #4
    Soundwave
    Member #
    20139
    Join Date
    Jan 2012
    Posts
    5
    Liked
    0 times
    Quote Originally Posted by Jeffrey View Post
    Something here just isn't right. If you are within their return policy time period just take it back for refund and purchase a new one
    They don't have any in any of the stores around the Dallas / Fort Worth Metroplex. They're making a big deal about the model number being different.

    I was wondering what the difference is


    Sent from my DROID X2 using Tapatalk

  5. #5
    TRANSFORMER FORUMS LEGEND
    Supporting Member

    Member #
    2978
    Join Date
    Jun 2011
    Location
    /EARTH/USA/NC/
    Tablet
    None
    Posts
    15,780
    Liked
    2676 times
    There is no difference other than the model number.

    Did you purchase online, or in a retail store?


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  6. #6
    Administrator
    Member #
    2531
    Join Date
    Jun 2011
    Location
    Thailand
    Tablet
    TF101
    Posts
    8,595
    Liked
    976 times
    Quote Originally Posted by Burner50 View Post
    They don't have any in any of the stores around the Dallas / Fort Worth Metroplex. They're making a big deal about the model number being different.

    I was wondering what the difference is


    Sent from my DROID X2 using Tapatalk
    There is no difference. Retailers add number to identify that the product ws sold by them.

    Take it back for refund and order a new one online

  7. #7
    Soundwave
    Member #
    6240
    Join Date
    Jul 2011
    Tablet
    TF101
    Posts
    25
    Liked
    5 times
    Return it and get your money back. Order one from a store that won't scam you.

  8. #8
    Soundwave
    Member #
    20139
    Join Date
    Jan 2012
    Posts
    5
    Liked
    0 times
    Quote Originally Posted by Jeffrey View Post
    There is no difference. Retailers add number to identify that the product ws sold by them.

    Take it back for refund and order a new one online
    Well...


    I had to drive across town to get my charger before they would do anything... when I got back, they magically had some in stock.


    Different model number, different box, serial number is in a different format... I dont know if anything else was different, but certainly something more than best buy adding a number to the tail end. Not sure what all the fuss was about... The manager acted like she was doing me a favor by exchanging it. I took my dock in and originally told them to pound sand... Then miraculously (After a 3 hr round trip to my office and back) they had 4 in stock...

    If it was just BB adding a number, why would they sell me one a week ago, then change the number all of a sudden, there has got to be a little more to the story. I doubt that there is anything drastically different with the device, but it was more than just BB being weird.

    Sent from my Transformer TF101 using Tapatalk
    Last edited by Burner50; 01-03-2012 at 09:48 PM.

  9. #9
    Jazz
    Member #
    17978
    Join Date
    Dec 2011
    Posts
    62
    Liked
    4 times
    do autotrophes have drool cups??

  10. #10
    Soundwave
    Member #
    17328
    Join Date
    Dec 2011
    Posts
    12
    Liked
    0 times
    I had similar experience except i paid $299 for the x-1 and the a-1 is $399 so they said they would exchange it but would have to pay the difference.so im stuck with diffective unit wich i have to pay to ship to asus if i want repaired

 

 
Page 1 of 2 1 2 LastLast

Remove Ads

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. TF101 vs iPad
    By gpo1956 in forum Asus Transformer (TF101) Help
    Replies: 6
    Last Post: 12-29-2011, 03:23 PM
  2. hello! Just got a TF101. some questions.
    By Carboneless in forum New Member Introduction & Site Assistance
    Replies: 5
    Last Post: 12-26-2011, 12:35 PM
  3. TF101 to Prime
    By Stuart038 in forum Transformer Prime General Discussions
    Replies: 2
    Last Post: 12-09-2011, 07:25 PM
  4. Hi everyone! Got a TF101, and might get another!
    By shelbydave in forum New Member Introduction & Site Assistance
    Replies: 9
    Last Post: 11-08-2011, 08:03 AM
  5. How many TF101?
    By paulo in forum Asus Transformer (TF101) General Discussions
    Replies: 4
    Last Post: 10-03-2011, 10:18 AM

Search tags for this page

asus eee pad transformer tf101-x1
,
asus tf101 x1
,

asus tf101-x1

,
asus tf101-x1 vs a1
,
asus tf101-x1 vs asus tf101-a1
,
asus transformer tf101 x1
,
tf101 a1 vs x1
,
tf101 x1
,
tf101-a1
,

tf101-a1 vs tf101-x1

,

tf101-x1

,

tf101-x1 vs tf101-a1

Click on a term to search for related topics.
Powered by vBulletin® Version 4.2.3
Copyright © 2019 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 08:54 AM.