Keyboard dock B50 problems

[bartosz]

So I just got the dock from Amazon. Apparently, it is a b50 series, so one of the earlier versions, I assume. Haven't checked for battery drain yet, but when I attach the tablet, the sliding lock, doesn't move all the way to the right, I had to force it a bit to get it to move further. Is that normal? Also, what other problems should I look for. Is b50 a keeper, or should I return it and get a later series, like the b70 or 80?

[mrumm49]

About the sliding lock, yes that is normal. It will loosen up in time.

The b50's could have the dreaded battery draining issue. This can be confirmed by checking the MobileDock Battery Saving Mode in the Settings menu - under Screen, turning off the TF to Standby, and then pressing any key to try to "wake up" the unit, and if any keyboard touch starts up the connected tablet, then it is a defective Keyboard Dock unit. If it stays OFF the battery drain issues are okay.

To fix the Battery drain issue an RMA to Asus repair is the only fix.

[theimmc]

I'm surprised they still have B5O docks around. I received mine more than a month ago, and it's a B6O.

Definitely check for the battery drain (after updating firmware).

[bartosz]

ok. So I hit the lock button on the tablet, it goes to standby. I then click a spacebar, for example, and the tablet wakes up. The saving mode setting is turned on. Does this mean the keyboard suffers from the drain issue?

[theimmc]

According to AsusFan's thread, yes.

Here's the thread : http://www.transformerforums.com/for...-solution.html

You did update dock firmware, right?

I'd return it to Amazon if firmware is already latest and greatest.

[buzzman]

You're going to end up sending it somewhere. To Asus to be fixed with a chip replacement to fix the battery drain problem or to amazon. If you got a great deal, then it's a toss-up. If you paid regular price, return and buy one at a brick and mortar store so you can check the serial number before purchase. Good luck. I sent mine back to Asus (B4O), and it was fixed and returned within 13 days. You have to pay to ship though. Somewhere between 10 and 15 dollars.

[Frederuco]

I have a B5O and it took 14 days door to door to get it fixed through ASUS.

[willber]

Just got an RMA for my B50 battery drainer.... do they pay for shipping back to me or do I pay both ways????

[Frederuco]

You pay to ship to them, they pay to ship it back. Be advised that in the US it is shipped back via FedEx with adult signature required and a signature hanging on your door will not work, you have to be there.

[willber]

Thanks.... I'm in Canada and the centre is in my province so shipping cost will be minimum. I'll have them ship it back to my work.