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  1. #1
    Member #
    Join Date
    Aug 2011
    0 times

    Power/screen lock not functioning

    Hey all, I just ordered my Asus transformer off of J&R electronics and it came yesterday. Everything was working fine and looking good! That is until it started to get low on battery today. I'd say it was at about 15% when the screen lock stopped working. I figured it had just ran out of juice, but when i plugged it in the screen popped on again and said it still had battery left. Then the screen went out again. Every time that I plug the device in or take it out to charge, the screen comes on (as is normal) but the problem is when the screen times out. I'm not sure what's wrong!

    So we were playing around with settings and things while the screen was on, and by enabling lock/unlock sounds under settings, it started working again... for now. My guess is that it's a problem with the last firmware update.
    Last edited by jonandersonpk; 08-18-2011 at 07:30 PM. Reason: update

  2. #2
    Supporting Member

    Member #
    Join Date
    Jun 2011
    2676 times
    Welcome to the forum!

    There have been a few users here that have had issues with the lock button not functioning after a period of time. Some users have carefully removed the bezel to discover the key became misaligned and they fixed it themselves.

    If you charge it up does the lock function still work? If so, that would be extremely weird.

    The options at this point are:

    Try to fix it yourself (which technically voids the warranty)
    RMA to the retailer for a replacement
    RMA to ASUS for repair.

    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson



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