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Thread: No connection for apps

  1. #1
    Soundwave
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    No connection for apps

    Hi everyone:
    I bought the Asus transformer for my daughter as her main christmas present. After a couple of days we seem to be having connectivity issues with some of the apps. We have connection to our hoe router with a good signal and the internet works fine. However, the Market, Words with Friends and some other apps that require connectivity claim that there is no connection and to try later. This has been going on for a few days. Our other android devices are connected to these same apps with no issue.

    Any advice? Thank you for your thoughts!

    Madd's Dad

  2. #2
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    Welcome to the forum!

    I think the first couple of things to try would be a Cold Boot, And a market reset, and although the others are working, checking the router for a couple things.

    1. WPA/2 Encryption is being used
    2. Channel is set to either 1 or 6
    3. Reboot the router

    For a Cold Boot, Power off the TF, Hold Volume Down + Power until the white text above the logo appears, then leave it to Cold Boot (It will do this automatically)

    To Reset the market, Goto Settings > Applications > Manage Applications > All > Scroll to Market > Clear Data and Clear Cache > Force Stop > Open Market as normal and accept the Ts & Cs and see if you get connection.



    Once you have tried the above, let us know how things are
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  3. #3
    Soundwave
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    I reposted this in the transformer forum. It's not a prime. I was coming back to delete when I saw your response. I tried your remedy once before, and just tried it again according to your instructions. I have the same issue. No connection retry.

    The unusual aspect of this is in the fact that other connections are spot on and work well.


    Thanks!

  4. #4
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    That is very strange - could it be that you are logged into the same Market (GMail) account at the same time on each device, and / or the same online accounts for the other apps simultaneously and the server is refusing multiple connections to the same account ?

    I`ll request a mod to move this to the correct forum


    Also are you updated to the latest 8.6.5.21 Firmware ?
    Last edited by Detection; 12-31-2011 at 08:34 AM.
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  5. #5
    Soundwave
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    Yes, it's the latest firmware version. As far as the accounts go, it's simply not connected and therefore offers no option to sign in or sign out. The same with her words for friends app. Can't really do anything. Push a button and get the connectivity error issue. Thanks for the help.

    They were working two or three days ago also.

  6. #6
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    You say you have internet connection to that TF though? Or no internet to that tablet at all ?

    ------------------If you have internet follow the below-----

    Ok, so if you goto Settings > Accounts & Sync

    Is there any gmail account associated with the TF ?

    If not, hit the + Add account button at the top right, and sign into a gmail account - that should enable the market for you (This gmail account will be the default market account, and pull emails from that gmail account, so add one you are happy to be associated with that tablet)
    Last edited by Detection; 12-31-2011 at 08:48 AM.
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  7. #7
    Soundwave
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    Thanks for your continued help. You're awesome for taking this much time with me. THe gmail account associated with it is my daughters. It's active and we can send and receive mail to her gmail account through the TF. I just sent another test email to be sure. Good internet, and even her Skype is working.

  8. #8
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    No problem ! Thats why we're here


    Ok, so confirmed internet is fine - Gmail account is fine - Firmware updated - all resets performed ... still no connection to the market..

    Let me find the latest market update for you, see if that helps
    Maddy5499 likes this.
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  9. #9
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    Ok, download this and copy it to the TF in question, click on it to begin the install and accept any popups during the install

    Market.apk


    You will need to first goto Settings > Applications > and Check the Unknown Sources check box to allow out of market installations
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  10. #10
    TRANSFORMER FORUMS LEGEND
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    Another question - have you tried the app PDAnet at all to tether with your phone?


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

 

 
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