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  1. #1
    Soundwave
    Member #
    107290
    Join Date
    Sep 2021
    Tablet
    TF Book T102HA
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    T102HA keyboard problem: ALT key get stuck after docking

    Hi all,
    Firstly, sorry for my poor English.
    I didn't power on my T102HA for 3-4 months, last week I opened and win 10 do some updates, I realize that now it have a problem:
    - After docking my keyboard can not type any character keys, number keys, but windows key, ctrl, alt, F1-F12 key still work. My win 10 home version is 1809.
    - This problem also happen after power on, wakeup from sleep
    - When I press F4, Windows shutdown menu appear (like press Alt +F4), I tried many ways to find out solutions: update Bios to 305 ver, update all driver on Asus support page, but nothing better.
    - Finally I found a temporary solution is press Ctrl + Alt + Del, then press cancel when new window appear. It makes all keys work again, but the left Alt key seem dead. Fortunately there is another Alt key on the right side.
    This is only temporary solution, does any one have better solution for this ?
    Thanks for your reading
    Last edited by ltnet; 09-18-2021 at 01:46 AM.

  2. #2
    Soundwave
    Member #
    107745
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    Jan 2022
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    Hello, try to update the keyboard drivers, the first thing to do is this, and if not, connect another keyboard and check if it works, if so, then the keyboard fault

  3. #3
    Soundwave
    Member #
    108099
    Join Date
    Aug 2022
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    Exactly as the colleague writes above, try to install the drivers for the card and it should work the same, I was looking for different solutions and finally the drivers were updated

 

 

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