T102HA charging problem

[Dimitris]

Hello,

I have a problem with charging the ASUS T102HA.
I use the official charger. When the unit is on, I plug the charger in the usb, the red light goes on but I receive the message "Battery ON". It is not charging.
Same situation when the unit is powered off: The red light goes on but not charge at all.
I measured the voltage during plugged in; I see 5V and 0.39-0.41A.

Any idea will be highly appreciated.

Thanks in advance

[helpifIcan]

The only thought I have is this is seen as an occasional issue with the tabs. If you have a differernt charger with a lower amp output you can try that you may have to leave it overnight, if the tab is not all discharged and this does not work try running it all the way down. If neither of these helps you may have to have it serviced or if it works OK on charger then you'll have to use it that way untill you decide if you want to repair or replace.