Results 1 to 3 of 3
  1. #1
    Soundwave
    Member #
    97629
    Join Date
    Sep 2018
    Tablet
    Please select one
    Posts
    2
    Liked
    0 times

    Orange blinking power light

    There are already several threads on this subject. I tried all of the suggestions but I was still having problems. I sent my Transformer Mini in for service as I had an extended warranty from Staples Canada. They used to have a good rep with their extended warranties so I didn't hesitate to get it.

    I'm just wondering if anyone knows what 5 blinks of the orange light on the power switch actually means? It looks like a service code. I'm just asking because the warranty company is trying to tell me that "everything is broken and it isn't just the switch." I disputed this because I was able to wrap an elastic around the unit, extract my data and do a factory reset. The story then changed and now parts are not available. I don't believe this and I'm not even sure if the problem is hardware.

    I feel like I may be being scammed. I'm being offered a Staples gift card for much less than the computer is worth. They will then probably fix the switch and sell it as a refurb. It is in like new condition.

    If anyone knows what that code means, I'd appreciate it. I'm thinking about demanding that they return the device to me. I have seen parts availabe online so I really think that they can make more money by "writing it off." I CAN do repairs on these types of devices. I just don't like to, especially when I'm supposed to have warranty coverage.

    Has anyone ever had this turn out to be anything else than the switch? Thanks!

  2. #2
    Soundwave
    Member #
    97629
    Join Date
    Sep 2018
    Tablet
    Please select one
    Posts
    2
    Liked
    0 times
    Ok, I just heard back from Staples. They came back with a much more reasonable settlement offer and I'm going to take it. They won't even try to fix it because they're too scared to heat it up and open it. I told the guy that he shouldn't BS people because you don't know who you're talking to.

    But, I'd still like to know if that is a service code and what it means if anyone knows. Thanks.

  3. #3
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    833
    Liked
    154 times
    Quote Originally Posted by Kattz View Post
    Ok, I just heard back from Staples. They came back with a much more reasonable settlement offer and I'm going to take it. They won't even try to fix it because they're too scared to heat it up and open it. I told the guy that he shouldn't BS people because you don't know who you're talking to.

    But, I'd still like to know if that is a service code and what it means if anyone knows. Thanks.
    We're terribly sorry about this happening with your unit. This issue that you are experiencing could be one of two things. It could be that the motherboard of the device is bad or it could also mean that you are having a battery issue. If all troubleshooting steps are exhausted the only option we could advised is to have the unit sent in.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

Remove Ads

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Not POWERING ON. just blinking ORANGE light
    By Gnex in forum Asus Transformer Book T200 Help
    Replies: 9
    Last Post: 09-09-2018, 03:07 PM
  2. Power up and blinking orange light problem
    By raptorlovr in forum Asus Transformer Mini T102HA General
    Replies: 10
    Last Post: 02-15-2018, 07:33 AM
  3. Will not turn on / Blinking Orange Light
    By shintastic48 in forum Transformer Prime Help
    Replies: 5
    Last Post: 01-27-2013, 07:48 AM
  4. Won't switch on and a Blinking orange light???
    By the1lemming in forum Transformer Pad 300 Help
    Replies: 4
    Last Post: 05-27-2012, 01:32 PM
  5. orange blinking light on dock won't go off!
    By nonnasmyladie in forum Asus Transformer (TF101) General Discussions
    Replies: 5
    Last Post: 06-29-2011, 11:59 AM

Search tags for this page

news

Click on a term to search for related topics.
Powered by vBulletin® Version 4.2.3
Copyright © 2018 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 10:39 PM.