Results 1 to 5 of 5
  1. #1
    Soundwave
    Member #
    53721
    Join Date
    Feb 2013
    Location
    Roanoke, VA
    Tablet
    TF Book T102HA
    Posts
    5
    Liked
    1 times

    problems powering on

    I've had the T102H (does not show HA on label) for just about a year, and yesterday it wouldn't power on, though it was shut down the day before with a full charge (plugged in while using at work).
    When the power button is pressed, it blinks rapidly (sometimes with white led as well as orange) for 5-8 blinks then goes back to blinking slowly. If you hold the power button down (30 seconds or so) it will start to power on but when you let go it dies again.
    I found, on an older forum, a "fix" that described the same thing, and said to kill the battery by taping the power button down to stay on and using it, while plugged in (it doesn't charge in this state) until the battery died, then charging and trying again, but this failed to resolve the problem for me.
    Now it has a minimal charge on the battery and still will not power on. (and didn't charge while plugged in for the last 12 hours with wall charger).
    Is there a fix for this? I would rather not try a factory reset, as I have all my necessary programs already installed, and it would be a pain to have to go to IT to get them reinstalled for work.

    Thanks
    Karen

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
    Liked
    154 times
    Quote Originally Posted by ki4got View Post
    I've had the T102H (does not show HA on label) for just about a year, and yesterday it wouldn't power on, though it was shut down the day before with a full charge (plugged in while using at work).
    When the power button is pressed, it blinks rapidly (sometimes with white led as well as orange) for 5-8 blinks then goes back to blinking slowly. If you hold the power button down (30 seconds or so) it will start to power on but when you let go it dies again.
    I found, on an older forum, a "fix" that described the same thing, and said to kill the battery by taping the power button down to stay on and using it, while plugged in (it doesn't charge in this state) until the battery died, then charging and trying again, but this failed to resolve the problem for me.
    Now it has a minimal charge on the battery and still will not power on. (and didn't charge while plugged in for the last 12 hours with wall charger).
    Is there a fix for this? I would rather not try a factory reset, as I have all my necessary programs already installed, and it would be a pain to have to go to IT to get them reinstalled for work.

    Thanks
    Karen
    Hi ki4got, allow us to apologize for the troubles. Please try the following steps below and let us know the outcome:

    1. Turn off the computer.

    2. Remove the computer from any port replicator or docking station.

    3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

    4. Unplug the AC adapter from the computer.

    5. Press and hold down the Power button for about 45 seconds to drain any residual electrical charge from the capacitors that protect the memory.

    6. Plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.

    7. Press the Power button to turn on the computer.

    8. If a startup menu opens, use the arrow keys to select Start Windows Normally , and then press the Enter key.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Soundwave
    Member #
    53721
    Join Date
    Feb 2013
    Location
    Roanoke, VA
    Tablet
    TF Book T102HA
    Posts
    5
    Liked
    1 times
    I followed these steps exactly, and it still failed to start up.


    Quote Originally Posted by Asus_USA View Post
    Hi ki4got, allow us to apologize for the troubles. Please try the following steps below and let us know the outcome:

    1. Turn off the computer.

    2. Remove the computer from any port replicator or docking station.

    3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

    4. Unplug the AC adapter from the computer.

    5. Press and hold down the Power button for about 45 seconds to drain any residual electrical charge from the capacitors that protect the memory.

    6. Plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.

    7. Press the Power button to turn on the computer.

    8. If a startup menu opens, use the arrow keys to select Start Windows Normally , and then press the Enter key.

  4. #4
    Soundwave
    Member #
    53721
    Join Date
    Feb 2013
    Location
    Roanoke, VA
    Tablet
    TF Book T102HA
    Posts
    5
    Liked
    1 times
    at this point i haven't been able to use the tablet for 3 days, and I need it! do you think a factory reset would work/help? i'm getting desperate here.

  5. #5
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
    Liked
    154 times
    Quote Originally Posted by ki4got View Post
    at this point i haven't been able to use the tablet for 3 days, and I need it! do you think a factory reset would work/help? i'm getting desperate here.
    Thank you for the update. Given that we are not able to power on the device, a factory reset would be difficult to initiate. Do you have another PC that you can connect your device to?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

Remove Ads

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. powering on
    By bniceq35 in forum Asus MeMO Pad FHD 10 Help
    Replies: 1
    Last Post: 12-19-2013, 08:06 PM
  2. Powering off
    By Aflo1235 in forum Transformer Prime General Discussions
    Replies: 7
    Last Post: 01-22-2012, 08:41 PM
  3. Powering up?
    By imdesign in forum Transformer Prime General Discussions
    Replies: 4
    Last Post: 12-29-2011, 02:40 PM
  4. Powering on
    By The.Backslash.Enthusiast in forum Asus Transformer (TF101) General Discussions
    Replies: 4
    Last Post: 08-06-2011, 07:56 PM
  5. Powering up
    By Bmaster008 in forum Asus Transformer (TF101) General Discussions
    Replies: 4
    Last Post: 07-17-2011, 08:55 AM

Search tags for this page

my asus transformer mini dies when i let go of the power button

Click on a term to search for related topics.
Powered by vBulletin® Version 4.2.3
Copyright © 2019 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 02:34 PM.