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  1. #1
    Jazz
    Member #
    92133
    Join Date
    Dec 2016
    Location
    USA
    Tablet
    TF Book T102HA
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    48
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    2 times

    Finger Print Scaner stopped working

    Anyone else having problems after the latest Microsoft update. My finger printer reader stopped recognizing me, so I deleted my finger print and tried to re-configure. Microsoft asks me for my pin but when it asks to start touching the fingerprint reader it never seems to recognize I'm touching it. Going to try and download the drivers from ASUS again and see if that fixes anything.

  2. #2
    Jazz
    Member #
    92133
    Join Date
    Dec 2016
    Location
    USA
    Tablet
    TF Book T102HA
    Posts
    48
    Liked
    2 times
    Downloading and reinstalling the latest driver from ASUS seems to have fixed the issue.

  3. #3
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
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    154 times
    Quote Originally Posted by SteelSteve View Post
    Downloading and reinstalling the latest driver from ASUS seems to have fixed the issue.
    Hi SteelSteve, if you are still having an issue please let us know.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  4. #4
    Soundwave
    Member #
    94391
    Join Date
    Nov 2017
    Location
    italy
    Tablet
    TF Book T102HA
    Posts
    7
    Liked
    0 times
    same problem...it's a drivers issue..now works fine..

 

 

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