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  1. #1
    Soundwave
    Member #
    95103
    Join Date
    Jan 2018
    Tablet
    TF Book T102HA
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    External Hard Drive Question

    Much to my frustration, it appears that the USB 3.0 port on my new T102HA doesn't supply enough power to run the external hard drive I bought to go with it.
    (so you'll know what to avoid, it's a Silicon Power 4TB A85 - awesome drive, just won't work with the T102)

    Has anyone had any luck with any other external hard drives with these machines? For the sake of simplicity and traveling light, I really need one that doesn't require an independent power supply.

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    841
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    154 times
    Quote Originally Posted by KenDT View Post
    Much to my frustration, it appears that the USB 3.0 port on my new T102HA doesn't supply enough power to run the external hard drive I bought to go with it.
    (so you'll know what to avoid, it's a Silicon Power 4TB A85 - awesome drive, just won't work with the T102)

    Has anyone had any luck with any other external hard drives with these machines? For the sake of simplicity and traveling light, I really need one that doesn't require an independent power supply.
    Hi KenDT, allow us to apologize for the troubles. Have you tested the drive with another device to ensure that it's working properly? What happens when you try connecting your external drive?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Soundwave
    Member #
    96345
    Join Date
    Jun 2018
    Location
    Canada, ON, Trenton
    Tablet
    TF Book T101HA
    Posts
    1
    Liked
    0 times
    Unfortunately, my T 101 also has this problem. However, in truth, I have another external hard drive - Seagate expansion. At first, everything goes fine all the slaves, but after 2 minutes it turns off and on again (it's really like there is not enough power).
    Last edited by Tor; 06-07-2018 at 03:43 AM. Reason: Mod: Unapproved link removed

  4. #4
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    841
    Liked
    154 times
    Quote Originally Posted by Gieto View Post
    Unfortunately, my T 101 also has this problem. However, in truth, I have another external hard drive - Seagate expansion. At first, everything goes fine all the slaves, but after 2 minutes it turns off and on again (it's really like there is not enough power).
    Hi Gieto, allow us to extend apologies about the inconvenience that this has caused. Which external drive are you using? Have you updated to the latest chipset driver from our support website?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  5. #5
    Starscream
    Member #
    75952
    Join Date
    Jan 2015
    Location
    Florida, USA
    Tablet
    TF Book T100TAM
    Posts
    377
    Liked
    68 times
    Silicon Power 4TB A85 needs a powered hub.
    Asus Transformer T100TAM-C1-GM, Atom Z3775, 2GB-RAM, 64GB eMMC, Win8.1-32 updated to Win10-32
    ASUSTeK Computer Inc. -Support- Drivers and Download T100TAM

 

 

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