FIXED!! I received my referbed mini two days ago with the exact same issue. I reached out to support and after some trouble shooting I was able to boot up and get windows running but only while holding down the on button if I let go of the button it turned off, they told me to request a RMA. After several searches I found a forum where someone figured out if they held down the power button with a rubber band let the device boot up and run it until it drains completely (I ran videos over night) once it shuts off you can plug in the charger and the indicator will stay a solid orange indicating that it was charging. It is now working fine. Good luck!!