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  1. #1
    Soundwave
    Member #
    62149
    Join Date
    Nov 2013
    Tablet
    TF Book
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    3
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    0 times

    Unhappy TX300 serious tablet to keyboard base connection problem

    Hello frineds.
    Tried to follow a half a year old thread and nothing there.

    I just bought the tx300 and right out of the box started having an issue.
    When I move the screen section in laptop mode back and forth even most slightly, the connect/disconnect sound is heared and the hard drives and the usb flash memory sticks disconnect and reconnect. If I am playing a file for example a video file and this occurs the file playback stops.

    Did anyone else have such an issue? It seems the connector is problematic. This might be the explanation for the modifications Asus made in the new t300 - removed the hard drive and the usb port from the base and made the connection between the base and the tablet magnetic. What do you guys think?

    Please anyone, give me a piece of advice. Quite desparate and sad.

    Thanks in advance.

  2. #2
    Jazz
    Member #
    57684
    Join Date
    Jun 2013
    Tablet
    TF700
    Posts
    54
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    0 times
    I think you would be right... I don't think, actually i am quite sure!!

    Send yours to warranty services immediatly, that's what i would do...


    On mine, that only happens if i really move it lot, if not, it's ok....

  3. #3
    Starscream
    Member #
    15321
    Join Date
    Nov 2011
    Location
    Hamilton., New Zealand.
    Tablet
    TF101
    Posts
    401
    Liked
    81 times
    If you've just bought it and the problem was there right out of the box, then the best advice anyone could give you is to return the whole lot to the retailer you bought it from and ask for another one - and check that the replacement doesn't have the same problems before leaving the store.

  4. #4
    Soundwave
    Member #
    62149
    Join Date
    Nov 2013
    Tablet
    TF Book
    Posts
    3
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    0 times
    Thank you guys. Will try to exchange it for a new one.
    Just being worried if this is a global thing, because definitely the problem is with the connectors that detach when the screen is tilted.
    Could it be that I got "lucky" ?

  5. #5
    Soundwave
    Member #
    52414
    Join Date
    Jan 2013
    Tablet
    None
    Posts
    8
    Liked
    1 times
    This is becoming an increasing problem for me. I've had my TX300 for almost 2 years now, have been very happy with it, but am reluctant to send it off to have it looked at, as I use it daily... Any suggestions on how to improve keeping the connection with the base and its extra drives as well as USB drives?

  6. #6
    Soundwave
    Member #
    99389
    Join Date
    Dec 2018
    Tablet
    Asus Taichi
    Posts
    3
    Liked
    0 times
    Hello
    I have had a problem with My Asus TX300 for a long time. My hinge cover and connection port have broken and I couldn’t find it in shopping internet sites. If you have these accessories or can help me to find it, please let me know.
    My email is : mirzadehsajad@gmail.com
    Thank you for your help.

 

 

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