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  1. #1
    Soundwave
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    Oct 2013
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    Other - Windows
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    Transformer tx300CA Touchpad & cursor problem

    Hello everybody!

    I just bought this laptop and I'm already losing my mind because cursor suddenly disappeared. Then I also realized that touchpad doesn't work. I tried pressing fn + f9 which should turn touchpad on and off but nothing happened. Any ideas what I could do?

  2. #2
    Jazz
    Member #
    57684
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    Jun 2013
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    TF700
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    Quote Originally Posted by Slicky View Post
    Hello everybody!

    I just bought this laptop and I'm already losing my mind because cursor suddenly disappeared. Then I also realized that touchpad doesn't work. I tried pressing fn + f9 which should turn touchpad on and off but nothing happened. Any ideas what I could do?
    I noticed the drivers are a bit flacky... i mean, after installing and uninstalling everything about 6 times, i found the best result to be never installing the "transformerbook" update. Also, make sure that when installing the updated, you do it in this order:
    1. Asus ATKPackage
    2. General utilities that you use
    3. Power4gear

    If, for instance you have an update for power4gear, just update it... If you have an update for ATKPackage, after doing it, reinstall all the others... This is not mandatory, but i found it avoids some issues, namely the one that you have...

    In any case, see if you have smartgestures installed and working (sometimes it's not working because of the above), and that it is not enable the option of disabling the trackpad when the mouse is being used.

    If not, reinstall the utilities in the order i mentioned above.

    Hope this helps.

 

 

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