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Thread: Cannot get tablet to display windows anymore

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    Soundwave
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    Cannot get tablet to display windows anymore

    I had been using my tablet connected to the dock in Android or Windows mode fine until the other day. Now I can no longer get the tablet to display in Windows mode. I can use an external monitor, but not the tablet display. It just remains black. Anything I can check or do to help resolve this?

  2. #2
    Soundwave
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    Quote Originally Posted by jdubrow View Post
    I had been using my tablet connected to the dock in Android or Windows mode fine until the other day. Now I can no longer get the tablet to display in Windows mode. I can use an external monitor, but not the tablet display. It just remains black. Anything I can check or do to help resolve this?
    I have had this happen a couple times since I bought mine, I'm not 100% sure why, but what I've had to do is shut down the laptop portion and the tablet portion and reboot them both. Typically rebooting the tablet first, though I am not sure it matters what order you do it in. One forum I read suggested it was because the laptop was set to go to sleep after no activity for a certain period of time...in the power settings. I shut that off and have not noticed the problem since. There are a few updates also available from the Asus website so make sure you have all your drivers and especially the Trio OS Switcher up to date. Hope this helps.

  3. #3
    Soundwave
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    New BIOS... 212

    Clipboard01.jpg

  4. #4
    Soundwave
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    I've been travelling and now I cannot get the tablet OR windows to display. *sigh* I loved the concept, but I think I wasted a lot of money for this thing. The light saying windows is running on, but I cannot get anything on the display. I see the back-light turn on/off when I hold down the windows power button though.

  5. #5
    Jazz
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    Hello Jdubrow;

    Don't dispair.

    You have to turn off Your pc (win) by holding Down the powerbutton quite long until the light is off. Then you can turn it on again and win will restart. This happened occasionally With me as well earlier but now the Device(es) are fine. I have no regrets in buying this Device(es) and are very happy With the situation.

    Windows 8.1
    Bios updated two days ago.
    Changed my HDD to a SSD Samsung Evo 500

    Good Luck.

  6. #6
    Soundwave
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    Actually, now the tablet won't even turn on. I've tried to hold down the power button until the light is off on the keyboard and hit it with the tablet installed and nothing.

    I have them both connected and plugged in. The tablet light is off, and I held the power button, but nothing happened until about 20-30 seconds later I got an orange light that turned off when I let go.

    When I plug it in, both lights are green.

  7. #7
    Jazz
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    It sounds like a Return for repair- case.

    Sorry for Your troubles!!!!!!1

  8. #8
    Soundwave
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    Windows base seems to power up fine regularly now after I installed the new BIOS, but Android is still dead. Windows will report that "Android is shutting off in the background," but nothing more. Tech support tried to help me get the tablet on, but still I have had no luck with it either docked or undocked.

  9. #9
    Soundwave
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    Even strange now, when it is docked, if I hit the change to android button in windows it says, "The tablet's battery power is too low to run Android. Please recharge the tablet now."

  10. #10
    Soundwave
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    Have you try charging with the micro USB?

 

 
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