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Thread: Cannot get tablet to display windows anymore

  1. #11
    Soundwave
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    I'm finally back home. I am trying to get my transformer book to work. I have found the following data points:

    1) If the tablet is off (and pre-encryption password; no idea how to tell for sure!), windows will boot up fine and display to the tablet fine.
    2) It will likely power on the tablet and bring it to the encryption password screen [and keeps on clicking]
    3) If I switch to the tablet mode, I can never get back to Windows on the tablet, but everything works on the external monitor, the keyboard will not work [I don't have a usb keyboard].
    4) The tablet after the password screen for encryption I have not been able to get it to display anything. I cannot get it to switch back to Windows either.
    5) Windows can see when the tablet is docked/undocked. The "Android is running in the background" icon turns on/off when I dock/undock it.

    Any ideas, suggestions? I'll be contacting tech-support for ASUS again shortly.

  2. #12
    Soundwave
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    Dang, the tablet finally booted fine today, I have no idea why, all I know is I decided to try it one last time before sending it in for the RMA.... It booted showed low battery so I plugged it in and it rebooted and died and went back into whatever state it was. Really sad because for a second I thought I'd be able to get the data I accidentally had stored internally on it off.... *sigh* I wish this thing had an external battery so I could force it off and be able to power it on again.

  3. #13
    Ratchet
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    Quote Originally Posted by jdubrow View Post
    Dang, the tablet finally booted fine today, I have no idea why, all I know is I decided to try it one last time before sending it in for the RMA.... It booted showed low battery so I plugged it in and it rebooted and died and went back into whatever state it was. Really sad because for a second I thought I'd be able to get the data I accidentally had stored internally on it off.... *sigh* I wish this thing had an external battery so I could force it off and be able to power it on again.


    Force reboot it by pressing and holding the power button on the tablet for 30 seconds.

  4. #14
    Soundwave
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    Quote Originally Posted by Kasush View Post
    Force reboot it by pressing and holding the power button on the tablet for 30 seconds.
    Been there done that...never worked. It has been in for repair since the 21st.

  5. #15
    Soundwave
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    I'm having the same problem...

    Windows cant recognize/use the tablet screen
    Both tablet and windows work perfectly fine, just cant communicate... any way to solve this?

  6. #16
    Jazz
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    I had this problem too. Windows 10 seems to update the graphics driver which seems to malfunction with our laptops.
    The fix I found was to the install the Windows 8.1 VGA driver from the Asus support site.
    -First check out this website: https://support.microsoft.com/en-us/kb/3073930
    -Download ths tool from it and run it.
    -You will get a list of updates that were installed.
    -Select the Intel HD Family driver update.
    -This should stop Windows 10 from updating the graphics driver.
    -After that just install the Asus VGA Driver it will alert you that the driver is older than the one installed, just proceed.

    Hope this helps. ;-)

    Sent from my TX201LA using Tapatalk
    LaurieS likes this.

  7. #17
    Soundwave
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    Quote Originally Posted by paintballeralex07 View Post
    I had this problem too. Windows 10 seems to update the graphics driver which seems to malfunction with our laptops.
    The fix I found was to the install the Windows 8.1 VGA driver from the Asus support site.
    -First check out this website: https://support.microsoft.com/en-us/kb/3073930
    -Download ths tool from it and run it.
    -You will get a list of updates that were installed.
    -Select the Intel HD Family driver update.
    -This should stop Windows 10 from updating the graphics driver.
    -After that just install the Asus VGA Driver it will alert you that the driver is older than the one installed, just proceed.

    Hope this helps. ;-)

    Sent from my TX201LA using Tapatalk
    This worked for me! Thanks a lot!

  8. #18
    Jazz
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    Quote Originally Posted by Mill2k View Post
    I'm having the same problem...

    Windows cant recognize/use the tablet screen
    Both tablet and windows work perfectly fine, just cant communicate... any way to solve this?
    I had the same issue a few times, I am on win 10 and it just auto updated the intel hd video driver again yesterday...video bad...went back to asus vga driver etc, now perfect.

  9. #19
    Jazz
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    Quote Originally Posted by smiler View Post
    I had the same issue a few times, I am on win 10 and it just auto updated the intel hd video driver again yesterday...video bad...went back to asus vga driver etc, now perfect.
    Check my post:
    Windows 10 Upgrade/Install Fixes
    I found a fix.

    Sent from my C6602 using Tapatalk

 

 
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