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  1. #1
    Member #
    Join Date
    Mar 2017
    TF Book T302CA
    0 times

    t302CA - screen cracks itself just connecting it to the keyboard

    Hi all!

    just today, after having connected to the keyboard my 2 months old device, I have noticed a thin crack from top to bottom and touchscreen is gone!

    I have never dropped it, absolutely nothing and there is no sign of anything on the device! just to be clear, I have handled it how you are supposed to!

    I have googled around and it seems that it is not the first case ever, have any of you experienced the same? how should I handle this with Asus?

    many thanks!

  2. #2
    Guide Guru & Forum Administrator
    Supporting Member

    Member #
    Join Date
    Oct 2011
    Devon, UK
    Other - Chromebook
    2826 times
    Welcome to the forum

    Oh dear. Not another Asus device with this problem.

    I'm sorry to be the bearer of bad news, but if Asus behave as they have on every other model, they will refuse to repair this under warranty. Good luck with trying though.

    PLEASE Search for existing threads before posting a new one. Thanks.

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