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  1. #1
    Soundwave
    Member #
    98451
    Join Date
    Oct 2018
    Tablet
    TF Book T101HA
    Posts
    4
    Liked
    0 times

    T101HA will not boot

    Hello,

    one of our Asus T101HA will not boot anymore.
    Only the Asus Logo is showing for some seconds, after that the display is black and start again.
    So it will be nice, if it is possible to do an reinstall of the operating system.

    I hope somebody could help me.

    thanks in advance

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    841
    Liked
    154 times
    Hey speedymk1, thank you for reaching out to us. We do apologize for the issue you are currently experiencing and we are more than happy to assist. Have you tried doing a factory reset on the notebook to have the OS reinstalled? The instructions below show how to factory reset outside of the Operating system. Ensure the charger is connected throughout the entire process.
    1. Ensure that the unit is powered off.
    2. Turn the unit on & tap on the F9 key repeatedly.
    3. Stop tapping once you see "Please Wait".
    4. Once the options appear, Click on troubleshoot
    5. Click on “Reset PC”
    6. Select “Only drive where windows is installed (If Shown)
    7. Select “fully clean the drive” (if shown)
    8. Select Next > Restore to begin the process.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Soundwave
    Member #
    98451
    Join Date
    Oct 2018
    Tablet
    TF Book T101HA
    Posts
    4
    Liked
    0 times
    Hi,
    I am sorry for the late answer.
    I tried it now, the Asus logo was shown and than it do an restart, again and again.

    Is there some other factory reset option like a button or something else?

 

 

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