T101HA won't start, led flashing white 5 times

[mefisto112]

Hi all,
my T101HA-GR036T don't want to start.
If i keep pushed the power button, i can only see the power led flashing white 5 times, and after about 5 seconds it flashes another time.
Nothing happens on the screen.

Do you know where can i find some diagnostic information about this behavior?

[Asus_USA]

Hi all,
my T101HA-GR036T don't want to start.
If i keep pushed the power button, i can only see the power led flashing white 5 times, and after about 5 seconds it flashes another time.
Nothing happens on the screen.

Do you know where can i find some diagnostic information about this behavior?

Hi mefisto112, allow us to apologize for the inconvenience that this has caused and we'll be happy to help as best as we can. Please try the following steps below and let us know the outcome:

1. Turn off the computer.

2. Remove the computer from any port replicator or docking station.

3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

4. Unplug the AC adapter from the computer.

5. Press and hold down the Power button for about 45 seconds to drain any residual electrical charge from the capacitors that protect the memory.

6. Plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.

7. Press the Power button to turn on the computer.

8. If a startup menu opens, use the arrow keys to select Start Windows Normally , and then press the Enter key.