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  1. #1
    Jazz
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    On Screen keyboard pops up even with keyboard connected

    The last 3-4 days, when I click in a field for writing, my On Screen keyboard pops up even with the normal keyboard connected.

    It disappears as soon as I write the first letter on the normal keyboard.

    Looks like it's only in Chrome browser. In Explorer, Opera and a text file, it doesn't pop up

    I wanted to restore but didn't have any restore points to select.
    Last edited by pbekkerh; 08-04-2018 at 05:44 AM.
    Poul

    T100TA DK024H - Z3775 - 64Gb
    ADATA 64Gb mSD
    BIOS 307 - Win8.1

  2. #2
    Asus USA Social Media Team
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    Quote Originally Posted by pbekkerh View Post
    The last 3-4 days, when I click in a field for writing, my On Screen keyboard pops up even with the normal keyboard connected.

    It disappears as soon as I write the first letter on the normal keyboard.

    Looks like it's only in Chrome browser. In Explorer, Opera and a text file, it doesn't pop up

    I wanted to restore but didn't have any restore points to select.
    Hi pbekkerh, allow us to apologize for the troubles. Do you click the touchpad or the touchscreen? If you touch the screen the onscreen keyboard appears automatically.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Jazz
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    I click the screen with a mouse. I don't touch it.
    Poul

    T100TA DK024H - Z3775 - 64Gb
    ADATA 64Gb mSD
    BIOS 307 - Win8.1

  4. #4
    Soundwave
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    same here, I use the docked keyboard, Google chrome pops up the screen keyboard. any easy fix please

  5. #5
    Asus USA Social Media Team
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    35389
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    May 2012
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    Fremont, CA
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    Quote Originally Posted by pbekkerh View Post
    I click the screen with a mouse. I don't touch it.
    Thank you for the response. Please check to see if you are in "Tablet mode". If you are, disable it and then test again.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  6. #6
    Asus USA Social Media Team
    Member #
    35389
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    Quote Originally Posted by Volki View Post
    same here, I use the docked keyboard, Google chrome pops up the screen keyboard. any easy fix please
    Hi Volki, allow us to apologize for the troubles and we'll be happy to help. Please check to see if you are in "Tablet mode". If you are, disable it and then test again.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  7. #7
    Jazz
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    How do I check that??
    Poul

    T100TA DK024H - Z3775 - 64Gb
    ADATA 64Gb mSD
    BIOS 307 - Win8.1

  8. #8
    Jazz
    Member #
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    I had success with this workaround but then I never use automatic popup. I have a shortcut to osk.exe in my Start Menu if I need the OSK

    Go to the start screen, and then to Control Panel.
    In the search box for Control Panel, type Administrative Tools, or click it if you see it already.
    Scroll down to the Services shortcut and select that.
    If you scroll down in the list of services to the 'T' area, you should see Touch Keyboard and Handwriting Service, or words to that effect. It is running, and
    on Automatic start type. Stop the service, then go into Properties and switch the startup type to Disabled
    Poul

    T100TA DK024H - Z3775 - 64Gb
    ADATA 64Gb mSD
    BIOS 307 - Win8.1

 

 

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