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  1. #1
    Soundwave
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    95871
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    Apr 2018
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    TF Book T100TA
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    asus T100TA Bitlocker problem

    Our T100TA decided to turn on bitlocker. Purchased in 2014 with Windows 8.1 it was
    updated to windows 10 home. It also has Norton 360. It worked without issues
    for years. We had never heard of Bitlocker which may have been triggered by
    an "automatic update". The key is nowhere to be found. There is nothing
    of value to be saved. If we reset it to "Win 8.1" will we be able to put win 10
    back on it?

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
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    Uncategorised
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    Quote Originally Posted by snf775bike View Post
    Our T100TA decided to turn on bitlocker. Purchased in 2014 with Windows 8.1 it was
    updated to windows 10 home. It also has Norton 360. It worked without issues
    for years. We had never heard of Bitlocker which may have been triggered by
    an "automatic update". The key is nowhere to be found. There is nothing
    of value to be saved. If we reset it to "Win 8.1" will we be able to put win 10
    back on it?
    Hi snf775bike, allow us to apologize for the troubles. Yes, as Windows 10 is tied to the Motherboard of your device. So once you have internet connection, it will activate automatically.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

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