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Thread: Screen shows nothing but distorted gray/lines of colors

  1. #1
    Soundwave
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    Screen shows nothing but distorted gray/lines of colors

    This literally just happened out of nowhere

    Here's a photo of what I'm looking at: Imgur
    Reboot just takes me back to this same screen.
    Any ideas? Thanks in advance!

  2. #2
    Starscream
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    Suspencer83, the screenshot you attached isn't so much clear to see the ends of the whole screen frame. But if you're using any VGA adapters/Micro-HDMI's I would suggest not to use any. How did you managed to reboot? Have you tried forcefully holding the power button for it to shutdown then start back again (8-10+ secs)? and how long have you had the tablet? Just out of curiosity but has it occurred after applying any sudden change/update/using a specific peripheral on the tablet? Or did it fell by any means? Some more details would definitely help us assist you better.

    Have a look on this thread below maybe it can help too,
    Screen Freeze and Battery drain
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  3. #3
    Asus USA Social Media Team
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    Quote Originally Posted by suspencer83 View Post
    This literally just happened out of nowhere

    Here's a photo of what I'm looking at: Imgur
    Reboot just takes me back to this same screen.
    Any ideas? Thanks in advance!
    We are sorry to hear about this issue. If you followed Caster's instructions
    the screenshot you attached isn't so much clear to see the ends of the whole screen frame. But if you're using any VGA adapters/Micro-HDMI's I would suggest not to use any. How did you managed to reboot? Have you tried forcefully holding the power button for it to shutdown then start back again (8-10+ secs)? and how long have you had the tablet? Just out of curiosity but has it occurred after applying any sudden change/update/using a specific peripheral on the tablet? Or did it fell by any means? Some more details would definitely help us assist you better.

    Have a look on this thread below maybe it can help too,
    Screen Freeze and Battery drain
    and is still having this issue please email us at socialsupportus@asus.com as it could possibly be an hardware issue and would require an assessment and servicing where necessary.

    If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.

    Thank you,

    -In Search of Incredible-

    Technical Support Department
    ASUS :: ASUS Service | North America
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

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