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Thread: Won't charge or turn on, orange light flashing

  1. #1
    Soundwave
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    Won't charge or turn on, orange light flashing

    I just bought the t100, and haven't been able to charge it at all. I've tried different charging cables and plugs, all with the same result. The battery light just blinks orange and the device will not turn on even when plugged in.
    I really don't want to have to return it, is there anything I can do?

  2. #2
    Super Moderator
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    Take it back for exchange.
    Rick, loving my T100TA-C1-GR Z3740 64GB Win 10
    BIOS 314. All Windows updates except Bing. All Asus Live Updates. WIFI driver 5.93.99.210
    I get 8-12 hrs use per charge using SLEEP mode. Warning, NEVER calibrate the touchscreen.
    When posting for help, please include Your Model Particulars
    Casters T100 Master Help Guide

  3. #3
    Guide Guru & Forum Administrator
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    Return it - its faulty.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

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  4. #4
    Starscream
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    It may take longer than you'd think to charge, e.g.12 - 24 hours. You will need to do the BIOS update to fix that. You might try holding down the power button for 20-30 sec to see if it will turn on. If these tricks don't work, then yes return it.

  5. #5
    Soundwave
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    Looks like i have to return it.
    Last edited by Swipe; 02-08-2015 at 01:49 PM. Reason: slang word removed

  6. #6
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    Sorry you received a bad T100. It's rare but it can happen. When you get it replaced, give us an update.
    Caster likes this.
    Rick, loving my T100TA-C1-GR Z3740 64GB Win 10
    BIOS 314. All Windows updates except Bing. All Asus Live Updates. WIFI driver 5.93.99.210
    I get 8-12 hrs use per charge using SLEEP mode. Warning, NEVER calibrate the touchscreen.
    When posting for help, please include Your Model Particulars
    Casters T100 Master Help Guide

  7. #7
    Starscream
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    Quote Originally Posted by IHateT100s View Post
    Looks like i have to return it.
    Luckily, most really bad things will happen with electronics right away, so it is good to get rid of a lemon.

  8. #8
    Asus USA Social Media Team
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    Quote Originally Posted by IHateT100s View Post
    I just bought the t100, and haven't been able to charge it at all. I've tried different charging cables and plugs, all with the same result. The battery light just blinks orange and the device will not turn on even when plugged in.
    I really don't want to have to return it, is there anything I can do?
    IHateT100s - We are truly sorry that you're unable to charge your T100. If you'd like assistance with this please send us an email at socialsupportus@asus.com with details of your issue along with the serial number of your T100.

    If you have any further questions, comments or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.

    Thank you.


    -In Search of Incredible-

    Technical Support Department
    ASUS :: ASUS Service | North America
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

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