Keyboard shuts off on shift, fn, Ctrl or windows

[sculptedstylus]

Hi there,
Was just wondering if you were ever able to fix that issue with your keyboard freezing when you hit the ctrl, shift, alt, etc keys? Am currently having that same thing on my t100. Hope to hear back from you.
Thanks.

Do you have TeamViewer on your device? Have you installed an app about the same time that the problem started?

[mothproof]

No, Ive never installed Team Viewer. Im on the latest Windows 10 build. This issue started last year, so I reset my laptop, but the keyboard still froze as usual. Even after I updated Windows again it's still doing the same thing

[sculptedstylus]

I suggest sending a private message to our Asus rep, Asus_USA

[Highlander128]

I'm having the same problem as well.

It was working well the previous week. But this week, when I started using it, pressing either button locks the whole keyboard till I detach and attach the dock and tablet back again.

Reinstalled keyboard drivers, did a disk cleaning and such, but to no avail. Problem still persists. Even checking on the Accessibility options to make sure its OFF, but still the same.

I didn't initiate any Windows update yet.

Is it a software problem? As the trackpad is still working well even though the keys are locked out.

[rfcarv]

I can't find any record of others having this problem and it's making me insane:

Have used t100 now for about six months without issue. Out of nowhere now the keyboard is acting up: it works until I hit one of either shift key, either fn key, either control key or the windows key. After that, none of the keys work. Popping the keyboard off and reattaching it corrects the issue, until, that is, I have to hit one of those keys again (shift is obviously the biggest issue). Trackpad never stops working, nor does the onscreen popup keyboard. If I attach a USB keyboard that also works just fine.

Any ideas? I'd almost think I unknowingly broke a section of the keypad, but keys around the offending keys (on opposite sides of the keyboard) like the space bar, arrow keys etc aren't having problems.

For what it's worth, I let windows update right before the problem started, but not sure how that could cause this.

So far, I've been scratching my head and trying restarts.

Very grateful for any help!

It's a hardware issue. i could solve this replacing the keyboard. i bought it for 20usd more or less in my country and i replaced by myself.