Keyboard shuts off on shift, fn, Ctrl or windows

[sculptedstylus]

Hi there,
Was just wondering if you were ever able to fix that issue with your keyboard freezing when you hit the ctrl, shift, alt, etc keys? Am currently having that same thing on my t100. Hope to hear back from you.
Thanks.

Do you have TeamViewer on your device? Have you installed an app about the same time that the problem started?

[mothproof]

No, Ive never installed Team Viewer. Im on the latest Windows 10 build. This issue started last year, so I reset my laptop, but the keyboard still froze as usual. Even after I updated Windows again it's still doing the same thing

[sculptedstylus]

I suggest sending a private message to our Asus rep, Asus_USA

[Highlander128]

I'm having the same problem as well.

It was working well the previous week. But this week, when I started using it, pressing either button locks the whole keyboard till I detach and attach the dock and tablet back again.

Reinstalled keyboard drivers, did a disk cleaning and such, but to no avail. Problem still persists. Even checking on the Accessibility options to make sure its OFF, but still the same.

I didn't initiate any Windows update yet.

Is it a software problem? As the trackpad is still working well even though the keys are locked out.