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Thread: T100 500gb turns off

  1. #1
    Jazz
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    T100 500gb turns off

    I heared a click sound (like hdd on dock locking) then t100 turns off. I have to long press power button and t100 goes to asus boot logo. Seems it happens when it is docked... happened thrice already. Should I be alarmed? Anyone experienced this?

    Is there error log I could check?

  2. #2
    Jazz
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    seems it's ok if plugged to adapter but turn off if unplug and you insert a usb device like external hdd...not enough power?

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    As no-one else has contributed I'll just add a view formed by reading what has been said generally about the 500gb dock version...

    All I seem to read are problems about it... It sucks battery life, it seems to be plagued by random disconnections, it is easy to cause problems by not unmounting the 500gb prior to removing the dock etc etc

    So, in view of all that I would say your device is working correctly - IE powering down the HDD when not conected to power & not doing so when connected to a/c. I would say it is something to do with battery management & the power requirements of a mechanical HDD, yes. Additionally, as the HDD is only accessed through a USB 3 bus and is essentially treated as an external drive, connecting further external drives would likely cause the scenario you describe.

    Hope that somewhat uninformed & "crowd sourced" opinion helps somewhat
    WalangAlam likes this.

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  4. #4
    Jazz
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    Quote Originally Posted by janner43 View Post
    As no-one else has contributed I'll just add a view formed by reading what has been said generally about the 500gb dock version...

    All I seem to read are problems about it... It sucks battery life, it seems to be plagued by random disconnections, it is easy to cause problems by not unmounting the 500gb prior to removing the dock etc etc

    So, in view of all that I would say your device is working correctly - IE powering down the HDD when not conected to power & not doing so when connected to a/c. I would say it is something to do with battery management & the power requirements of a mechanical HDD, yes. Additionally, as the HDD is only accessed through a USB 3 bus and is essentially treated as an external drive, connecting further external drives would likely cause the scenario you describe.

    Hope that somewhat uninformed & "crowd sourced" opinion helps somewhat
    it's good that I'm not going to RMA my unit. It sucks that ASUS made 500gb dock sometimes problematic and they didn't fix it yet.

    My t100t with 500gb dock turns off when I insert a usb device or external hdd when battery is low (maybe 50% or less) and the adapter is not plugged in in an outlet. This sucks...
    Last edited by WalangAlam; 10-01-2014 at 08:27 PM.

  5. #5
    Jazz
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    I brought mine to a local asus shop. They fixed my problem by draining the battery and fully charging it. They did the cycle for three days. It is now fixed.

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    This likely brings you full circle to what Caster's T100 Guide shows in these instructions.

    [GUIDE] Battery Stuck at random percent, percentage charge NOT reducing, NOT charging

    Caster likes this.
    Rick, loving my T100TA-C1-GR Z3740 64GB Win 10
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