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Thread: Windows Update Failure

  1. #1
    Soundwave
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    Windows Update Failure

    After trying to install some windows updates, I have now encountered a loading black screen that says "We couldn't complete the updates, Undoing changes. Don't turn off your computer."

    Please help, it's restarted twice and it's still the same black screen with the message that keeps showing up.

  2. #2
    Soundwave
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    Sounds familiar. Only solution I could find is to reset to factory install ..
    __________________________________________________ __________
    If only things worked right out-of-the-box ..
    Long time EeePC 901 owner, now replaced with T100 32G
    fyi 'Noorderling' translates as 'Northerner'

    Check touchpad enhancement to make your touchpad function better!
    __________________________________________________ ______________________________

  3. #3
    Soundwave
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    Ah yes, I saw your thread, and am glad that you got your problems fixed. As for me, the problem appeared to have fixed itself, as I am now able to use my T100, but I don't believe the updates were installed. A couple of questions, for you or anyone who sees this:

    1) After you reset to factory install, was the windows update problem fixed?
    2) Are windows updates truly necessary? I'm thinking of just not updating them and praying I run into no problems, or else I will update if necessary.

  4. #4
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    Updates are there for a reason. I would recommend updating.
    Last edited by Swipe; 07-04-2014 at 12:31 PM.
    ASUSFAN0001 likes this.

  5. #5
    Soundwave
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    After the reset the update problem wasn't solved. Even with the new t100 some updates wan't install.
    Search for update KB 2919355 ... it's a mess. And often when a restart is required you are not notified.
    So new updates crash. Untill updates actually work I disabled them. Unless it's critical.
    __________________________________________________ __________
    If only things worked right out-of-the-box ..
    Long time EeePC 901 owner, now replaced with T100 32G
    fyi 'Noorderling' translates as 'Northerner'

    Check touchpad enhancement to make your touchpad function better!
    __________________________________________________ ______________________________

  6. #6
    Soundwave
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    I am having the same problem. I updated my t100 and now I can't connect to Microsoft store and my Windows Update screen is "searching" and Recovery screen won't load… I am so frustrated. I can't even recover at this point. What do you do?

  7. #7
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    Reboot and spam the F9 key. That'll take you in to the pre-boot recovery screen where you can do a system restore.

  8. #8
    Soundwave
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    Each time the Windows Update fails to load, files are copied to your very small storage space.
    You will notice that almost all your space will be taken up quickly (which can lead to boot failures).
    To clear your failed updated system files follow these steps:
    1. Reboot your computer
    2. Go to "Desktop"
    3. Right Click on Windows Icon in lower right corner of Desktop.
    4. Select "Control Panel"
    5. Select "Administrative Tools"
    6. Select "Disk Cleanup" (double click, you will see an icon on your taskbar)
    7. Select "Clean up system files"
    8. A pop-up window will display indicating "Disk Cleanup" with a green bar scanning and calculating "Windows Update Cleanup", wait for it to finish (will take about 5 minutes or so).
    9. Another Window will display titled "Disk Cleanup for OS (C: ); make sure all items are selected then click "OK" (a total amount of disk space you gain is indicated)
    10. You will get another window indicating "Are you sure you want to permanently delete these files?", click "Delete Files"
    11. After you click "Delete Flies" you will get a window indicating the status with a green bar, saying "The Disk Cleanup utility is clearing up unnecessary files on your machine."

    I'm still trying to sort out why the updates keep failing, and even uncheck all the options selecting just one, and it still fails. I'll post an update once sorted out.

    One other note on the "Optional Updates" (DO NOT Accept the Camera Update offered via Microsoft Update, or you will need to reload the original Asus Drivers).
    I also used Advance System Care's free "Driver Update" which worked perfectly updating all the outdated drivers.
    Last edited by JORJR; 12-30-2014 at 08:53 AM.

 

 

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