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Thread: can't get windows 8.1 update 1 installed

  1. #11
    Ratchet
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    I looked at my Windows update history, Update 1 failed to install on my system twice and was successful the 3rd time.
    Failed on 4/15 with error 80246002
    Failed on 4/19 with error 8024000B
    Installed successfully on 4/22

  2. #12
    rscheller
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    Quote Originally Posted by markymark View Post
    I looked at my Windows update history, Update 1 failed to install on my system twice and was successful the 3rd time.
    Failed on 4/15 with error 80246002
    Failed on 4/19 with error 8024000B
    Installed successfully on 4/22
    This may be because there are some updates... update 1 was one of those... that have to be preceded by updates to install in a certain order for the next to succeed. If one fails then the following will not even try to install then at some point Windows update retries the failed update which does succeed then the follow on updates are installed.
    Last edited by rscheller; 05-03-2014 at 08:44 AM.

  3. #13
    Soundwave
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    what do you mean full restore? is it refresh? reset or system restore ?

  4. #14
    Ratchet
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    Quote Originally Posted by rscheller View Post
    This may be because there are some updates... update 1 was one of those... that have to be preceded by updates to install in a certain order for the next to succeed. If one fails then the following will not even try to install then at some point Windows update retries the failed update which does succeed then the follow on updates are installed.
    Understood. Except there were no other failed updates in the log.

  5. #15
    rscheller
    Guest
    Quote Originally Posted by markymark View Post
    Understood. Except there were no other failed updates in the log.
    It may not actually be an "unsuccessful" update but rather a missing "precursor" update required before update 1 can be installed. These missing updates won't have any identifying failure features other than at some point in time, your system and the MS update server will "figure that out" and install the missing update(s) that will then trigger the other updates to occur.

    Of course there's always a possibility something is wrong with your OS install or as I've read, alterations to the OS such as some registry tweaks or addons that change how Win8.1 works may cause update 1 to fail to install. In that case, a full reset may be necessary.

    Of course I'm no expert and I say all this without really knowing what I'm talking about but these are my best guesses gleaned from my own limited research.

 

 
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