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  1. #1
    Soundwave
    Member #
    67041
    Join Date
    Mar 2014
    Tablet
    TF Book T100
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    1
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    Question Keyboard dock unresponsive while holding a key and pressing Shift, Ctrl or Alt

    Hi everyone, I'm experiencing an issue with the keyboard dock...

    When I hold a key (like 'W' in a game), if I press a special key like Shift, Alt or Ctrl, no matter what I do next, the keyboard dock becomes completely unresponsive until I release the key ('W' in this example).
    This doesn't happen when I use an external USB keyboard, but as I don't carry one everytime, I find this keyboard issue pretty annoying.

    I've sent a mail to tech support about this issue, but the response was simple and clear: Do a full factory reset. I did that, but the problem wasn't solved; then I sent another mail and the response was: Bring your PC to an ASUS Service Center.

    Does this happen to you?

    Greetings from Argentina!

    Rena

  2. #2
    Administrator
    Member #
    2531
    Join Date
    Jun 2011
    Location
    Thailand
    Tablet
    TF101
    Posts
    8,595
    Liked
    976 times
    Welcome to the Forum Rena.

    I don't have a T100 so can't be suggest a solution. perhaps your best bet is to have Asus figure it out.

  3. #3
    Jazz
    Member #
    66463
    Join Date
    Feb 2014
    Tablet
    TF Book T100
    Posts
    69
    Liked
    10 times
    This is happens to every T100 and quite annoying when playing any FPS games. Hopefully there's a solution to this in the future.

  4. #4
    Soundwave
    Member #
    70293
    Join Date
    Jun 2014
    Tablet
    TF Book T100
    Posts
    1
    Liked
    0 times
    Hello,

    is this keyboard issue still existing? It would be a no buy thing for me.

  5. #5
    rscheller
    Guest
    This thread is pretty old but my T100 hasn't had this problem. And since there's only been these few posts about the issue, I'd say 1) it's not widespread or 2) an update solved it.
    Last edited by rscheller; 06-09-2014 at 05:48 AM.

 

 

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