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  1. #1
    Soundwave
    Member #
    98865
    Join Date
    Nov 2018
    Tablet
    TF Book T100TA
    Posts
    1
    Liked
    0 times

    Exclamation T100TA boot loop only showing ASUS logo - help

    Hello,

    My T100TA switches on, the screen is on (as it is slightly less black than when it is off). It shows the ASUS logo, goes to black, and then 10 seconds later shows the ASUS logo again and keeps doing this. The webcam light comes on occasionally too.

    Holding F9 and powering up does nothing, so I cannot access windows recovery. I suspect I need to factory reset, but don't know how as it will not do anything other than go into the BIOS.

    Help!

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
    Liked
    154 times
    Hi there, we're very sorry that you experiencing this issue and we'll be more than happy to assist. Based on the information mentioned on your post, we recommend to have this unit serviced. Please send us an email with your serial number for further assistance to socialsupportus@asus.com.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Soundwave
    Member #
    98451
    Join Date
    Oct 2018
    Tablet
    TF Book T101HA
    Posts
    4
    Liked
    0 times
    Hi shpejtim,

    have you solved your problem? We have the same problem without any answer...
    see: T101HA will not boot

    if you found a solution, please inform me, I will also inform you, if we found one.
    I think, we couldn't expect a help from Asus...

    Thanks

 

 

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