Results 1 to 2 of 2
Like Tree3Likes
  • 3 Post By leeshor

Thread: Help with restoring to factory settings due to virus

  1. #1
    Member #
    Join Date
    Jul 2015
    TF Book T100TA
    0 times

    Help with restoring to factory settings due to virus

    Hi, hope I've put this in the right place.... I'd really appreciate your help please my daughter has a T100T transformer book. She has the mystartsearch virus. I haven't been able to uninstall it so did a reset on the book. But after putting passwords etc back in, it's still there!! What am I doing wrong and how can I get rid of this awful thing? Thank you Claire.

  2. #2
    Transformer Forums Legend
    Supporting Member

    Member #
    Join Date
    Jul 2011
    Norcross, GA
    1818 times
    Welcome to the forum

    What you're describing doesn't require a factory reset, however, if you had truly done one it wouldn't still be there. What you have is a browser hijack. Not nearly a virus just a problem/malware. Follow this guide and your problem should be solved. Browser Hijacker Removal Guide



Remove Ads

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. Restoring from App Backup app is not working after Factory Reset
    By heydanagirl in forum Asus MeMO Pad Smart (10") Help
    Replies: 4
    Last Post: 05-15-2015, 02:58 PM
  2. New Tablet, new problem - restoring factory settings
    By halld164 in forum Asus Transformer Book T100 Help
    Replies: 8
    Last Post: 01-17-2014, 03:32 PM
  3. restoring after factory reset
    By sethbernstein in forum New Member Introduction & Site Assistance
    Replies: 3
    Last Post: 05-06-2013, 09:01 AM
  4. Restoring apps from google play after factory reset
    By jorrit in forum Transformer Pad 300 Help
    Replies: 9
    Last Post: 03-28-2013, 01:50 PM
  5. My experiment with restoring to factory settings
    By PAB5204 in forum Ice Cream Sandwich
    Replies: 81
    Last Post: 05-01-2012, 09:34 AM
Powered by vBulletin® Version 4.2.3
Copyright © 2022 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 07:37 PM.